How to Nourish Leadership Empathy | #LeadMorale #PeopleSkills
by Kate Nasser | 4 Comments »
To improve as a leader, nourish your leadership empathy. When you can truly understand those you lead, your success has no limits. So rid yourself of the following limiting beliefs and use the following daily steps to cultivate empathy with those you lead.
Dump These Limiting Beliefs to Nourish Your Leadership Empathy
Empathy is about being emotional and that blocks success. Empathy is not about being emotional. In fact, empathy is about understanding those you lead. It is the connection that brings people together to reach business goals. See empathy as understanding and you will develop yours!
Empathy blocks logic. Nope. It is based in simple logic — connect with people to lead them.
Empathy means that you agree with others. Wrong! Empathy simply means that you truly understand them and what they are going through. Show those you lead your empathy and they will open up to different views.
Empathy creates dependent weaklings. Nope. It strengthens people when they see that you “get them”. Then watch them soar to success.
Daily Steps to Nourish Your Leadership Empathy
Ask questions that don’t accuse. Questions show your interest.
Listen. Empathy starts with listening.
Rid your daily conversation of punishing words. Phrases like “I told you so” and “Why didn’t you” block your empathy.
Nourish those you lead. For example, “How can your strength and talent solve this problem?” “What can I do to help you overcome the obstacle?”
If you still find it hard to develop your leadership empathy, try looking in these 9 hidden places. You have empathy within you. If you care enough to nourish it and show it, you will earn people’s trust. And that is how you lead morale!
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
Empathize Before You Analyze
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Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
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Great post Kate! Love the topic of empathy and how it can empower leaders to build stronger connections with others. I especially like your daily steps to nourish empathy-#2: Listening. We don’t always spend enough time listening to really understand a challenge that someone may be facing. Yet listening can open our minds and hearts to difficult situations.
We share a very strong interest Terri in leadership development and empathy is a big part of that. I find so often that leaders think that empathy is something you are born with not something you can nourish and develop. Well we can do both.
Thanks for your insights!!
Hi Kate, Well done! I especially appreciate the four limiting beliefs you identify, and your point that empathy does not means that you agree with others. It simply means that you truly understand them and what they are going through.
Many thanks Jesse — we can all grow so much when we nourish our empathy!