Objectivity vs. Detached Coldness | #Leadership #PeopleSkills
by Kate Nasser |
When you think of objectivity, what do you picture? Stepping back — for a moment — to see all the views? Or big picture critical thinking to overcome fears or tunnel vision? Or being truly detached? Many professionals fall into the trap of truly detaching. It doesn’t make their advice objective. It makes it out-of-touch and risky.
Objectivity Is Not Detached Coldness
Objectivity doesn’t mean lack of empathy. In fact, without empathy you can’t understand the true challenge others are having. You must understand what they are going through to give advice. You also have to be caring to build their trust before they will tap your objectivity.
Don’t practice objectivity from the sidelines. The sidelines skew your view. You might step back momentarily to see different views. Yet if you completely detach, your objectivity will lack accuracy.
Objectivity is not judgmental. It’s quite the opposite. It offers everyone a more complete view of the issues and options for solving problems.
Projecting your preferences is not objectivity. This drives some people to believe you must be disengaged to be objective. Not true. You must engage and still keep your preferences quiet.
Objectivity vs. Detached Coldness: Does It Matter?
Well ask yourself, would you like …
A cold detached friend? Or an engaged warm objective friend?
A detached parent? Or a deeply caring parent who can also be objective?
An indifferent spouse or partner? Or one who knows you, gets you, and is helpfully objective?
A doctor or dentist with no empathy? Or an empathetic professional who is also objective?
In truth, for others to accept your objectivity, you must deliver it with loads of emotional intelligence. Ironic isn’t it? Most people see objectivity as the absence of emotion. Yet you need emotional intelligence and empathy to be objective. It prevents you from dumping your bias, prejudice, skew, disdain, and preachy shoulds on others while calling it objectivity.
You will give your objective view with true understanding of their feelings and challenges. Moreover, you will deliver with respect. This builds and sustains trust and honors other’s dignity.
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
©2018 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email email@example.com for permission and guidelines. Thank you for respecting intellectual capital.
Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
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