People Skills Mistakes Won’t Define You If …
by Kate Nasser | 8 Comments »
Interacting with others can be carefree or treacherous depending on the situation. Using your best people-skills steers you through the tough moments. But what if you make a mistake?
It may comfort you to know that your people-skills mistakes won’t define you if …
People Skills Mistakes Won't Define You If ... Image by:Koisney
You avoid:
- Denying in the face of blatant evidence. “I didn’t make a mistake. It’s normal for people to get angry or walk away after I speak to them.” – What a fool!
- Explaining why you acted that way. “Here’s why I treated you badly.” – Nincompoop!
- Repeating the same mistake. Moments define you if you don’t learn and change. – Dummy!
- Treating people the way you don’t want to be treated. “That’s the way people treat me and misery loves company.” – Sadist!
- Giving lame apologies that minimize your mistakes. Children hide. Adults own the impact of their behavior. -“Childish or Mature”: Which label do you want?
Related post:The Words That Destroy Apologies
Great people skills are not magic or voodoo. They are outward examples of consideration for others. You use them in person, on the phone, and online.
They are the opposite of EGO = Excluding Greatness Of Heart ~Melody Lea Lamb. They build trust, collaboration, and limitless potential.
Don’t let your people-skills mistakes limit you.
From my experience to your success,
Kate Nasser, The People-Skills Coach
I am planning a free people-skills webinar. Would you like to attend, submit a story, participate or help promote? Email: info@katenasser.com
©2011 Kate Nasser, CAS, Inc. Somerville, NJ. If you want to re-post or republish, please email info@katenasser.com. Thank you for respecting intellectual capital.
Kate Nasser, The People-Skills Coach,, delivers workshops, keynotes, and consultations that turn interaction obstacles into interpersonal success. Leaders have been booking Kate for 21 years to turn people-skills extremes into business success. See this site for customer results and book Kate now.
Kate,
Always a good reminder, though sadly some need to be reminded more than once. Perhaps sending this to congress would be a good idea!
Best,
Lee
Hah… good one Lee. I do wonder if being part of an org. changes people’s sense of accountability and ownership. Thanks for the thought provoking ‘add’ to this post.
Have a great weekend.
Kate
Wonderful post, Kate, and I am SO honored that you chose to quote my #MelodyThoughts! Very touched.
~Melody Lea Lamb
You inspired me Melody. Glad you liked the way it fit into this post.
Best,
Kate
A great reminder that we really don’t have to be perfect in our dealing s with people – especially because we never will be! Even when we think we have handled something well we are always at the mercy of the interpretation on the receiving end which may not match what we intended.
The heart of all of these is personal responsibility. People have a lot of room for our mistakes if we are willing to own our own fallibility as well as demonstrating that we are learning from our mistakes.
Well said Kate. There is no being human without making tons of mistakes. Learning, correcting, and cleaning up the mess we made is key of course — that’s what will define you.
Great line Christopher, “learning, correcting, and cleaning up the mess we mad … that’s what will define us.”
Many thanks for visiting this blog. I welcome your insights on any post of interest.
Kate