Media, press, and bloggers interview and quote Kate Nasser, The People Skills Coach™, on professional people skills, customer service, teamwork, employee engagement and leading change.


Kate Nasser’s book, Leading Morale, named to 2019 list of 20 Remarkable Books on Powering Up Your Leadership.

Kate Nasser, The People Skills Coach™, insight featured in CNN article on How to Handle a Colleague Who is Slacking Off.

Kate Nasser, The People Skills Coach™, featured in Advanced Business Abilities leadership compendium of Expert Advice on Top 3 Skills to Develop as a Leader.

Kate Nasser, The People Skills Coach™, named to Huffington Post’s Top 100 Customer Service Pros!

Kate Nasser’s customer service insights about artificial intelligence chat bots quoted in this feature article: AI Chatbots Vs. Human Powered Live Chat: Which is Winning the Customer Service Game? published by Provide Support, Feb. 2018.

Kate Nasser’s customer experience insights included in e-book Customer Experience Tips for Repeat Business published by TCFCR, Oct. 2017.

Kate Nasser among the top customer service experts quoted in The Ultimate Customer Service Playbook by Userlane, Oct. 3, 2017.

Kate Nasser & 6 Other Customer Service Experts Share Top 3 Tips for Success Aug. 23, 2017.

Secrets to a Successful Customer Service Culture, Kate Nasser, The People Skills Coach™ on call center call back provider Fonolo panel, June 1, 2017.

How to Stay Motivated and Reaching Higher Kate Nasser interviewed by Steve Watkins for Investor’s Business Daily, January 2017.

Kate Nasser quoted by Jim Rembach of Beyond Morale in Real Time Emotional Intelligence about emotional intelligence for superior customer experience.

Kate Nasser, The People Skills Coach™ named to Dream Force 2016 list of top customer service influencers!

Kate Nasser’s article Are You Too Nice to Lead quoted in Dana Flannery’s post I Was a Crappy Manager Until …

Monday Morning Manager Column in The Globe and Mail: How Leaders Can Bridge Communication Gaps quoting Kate Nasser, The People Skills Coach™.

FastLeader Show Podcast: Life Hacks That Improve Your Leadership Skills featuring Kate Nasser, The People Skills Coach™ Host: Jim Rembach, Beyond Morale.

How to Eliminate Passive Aggressive Behavior in Your Office by Lydia Dishman for Fast Company quoting Kate Nasser, The People Skills Coach™.

14 Top Customer Service Experts Discuss Today’s Biggest Challenges in Business Kate Nasser, The People Skills Coach™ included in this essential dialogue.

Top Leadership Experts to Follow on Social Media 2015 Kate Nasser, The People Skills Coach™ included on this prestigious list.

Teamwork Productivity: 21 Reasons People Can’t Automatically Get Along at Work by Kate Nasser on Niojak HR News.

50 Customer Service Quotes to Motivate You in 2015! by/via Infinit Contact.

People Skills Global Twitter Chat (#peopleskills) named to Inc. Magazine list of 15 essential chats for your business. Hosted by: Kate Nasser, The People Skills Coach™.

Leaders, Does Your Presence Inspire People to Inspire Each Other? by Kate Nasser, The People Skills Coach™ on SwitchandShift Blog.

12 Most Absurd Debates Between Introverts & Extroverts by Kate Nasser, Guest post on 12Most blog.

Service Leaders, Inspiring the Will to Care in Unfolding Leadership, curated by Dan Oestreich.

Employee Engagement is Uniquely Personal, by Kate Nasser, Guest post on SwitchAndShift blog.

12 Most Vital Tips to Teach Kids About Money by Kate Nasser, Guest post on 12Most blog.

Leaders, Do Your Pet Peeves Disengage Employees?, by Kate Nasser, Guest post on Leadchangegroup blog.

12 Most Beneficial People Skills to Use When You Have No Power, by Kate Nasser, Guest post on 12Most blog.

Leading for Life Interview of Kate Nasser, The People Skills Coach™ by Carl Meibergen, Career Mentor, on Itunes Channel.

Secrets to Closing Generation Gaps at Work, by Katie Morell for American Express OpenForum, April 1, 2011.

How to Plan a Team Building Event That Everyone Will Enjoy, by Katie Morell for American Express OpenForum, March 4, 2011.

How to Change Your Management/Leadership Style by Katie Morell for American Express OpenForum, March 2, 2011.

Spurring Creativity and Getting the Best Results from Project Management Team, Project Management Network Nov. 2010

11 Things That Annoy the Boss by Rachel Farrell, Careerbuilder.com

How to Keep Customers Coming Back for More Tip #2 – Keep the Water Flowing

We R Coming 2 Work – Millenials, Diversity, and What It Means

Are You Stuck in Job Prison

How to Pursue A Career Outside of IT

TPE Blog “How to Land First Client” Tip #25: Sell Them With Your Sincerity

CN U Understn DIS?, Gilbert Lifestyle & Mesa Lifestyle March 2009, Sean Donovan. Highlights challenges to understanding the new slang at work especially with Gen Y.

USA Today, “Travel by Twitter” by Laura Bly. Pgs 7D-8D.

Life After Tech, InfoWorld, Ephraim Schwartz

HUMAN CAPITAL: Inspiring Teams to High Performance, Kate Nasser, New Jersey TechNews