Prevent Conversation Derailment: JOIN Global #PeopleSkillsChat Oct. 11th 10amEDT
by Kate Nasser |
Prevent Conversation Derailment is our #PeopleSkills global Twitter chat topic.
WHEN: Sunday Oct. 11th, 2020 at 10AM EDT. Hashtag: #PeopleSkillsChat
NOTE: USA is now on Daylight Saving Time. If your country is on standard time, #PeopleSkillsChat will be one hour earlier than usual in your local time zone.
Click this daylight saving time link to see when/if your country switches to daylight saving time.
Background on Chat: Prevent Conversation Derailment
Conversations are the lifeblood of interactions in everyday life — from personal relationships to business meetings and workplace collaborations. In sales and service they are absolutely critical. In fact, it’s hard to think of a situation where conversation doesn’t emerge as a critical element. Yet, conversations don’t always go well. They can go off the rails for many different reasons. So this Sunday in global #PeopleSkillsChat on Twitter at 10am EDT, we will explore how to prevent conversation derailment. Join us and share your experience and perspective!
How to Prevent Conversation Derailment
As we explore this topic in the upcoming People Skills global Twitter chat, here are some questions to get us thinking in advance. Actual questions will post live during the chat on Sunday 10amET.
- What exactly is conversation? Is it different from communication?
- What is conversation derailment?
- How do you view the importance of conversation in your work and your life?
- What behaviors and mindsets create great conversation?
- Great conversation creates ________________.
- What are the hallmarks of valuable conversation?
- Where and when does conversation often deteriorate?
- What behaviors and words take conversation off the rails?
- What factors keep these negative behaviors alive on teams?
- How can we prevent conversation derailment?
- What are the early warning signs that a conversation may derail?
- What special elements of conversations with customers must we preserve?
- When customers are angry, how can we create conversation that lifts them up?
- What can leaders to engage employees in valuable, productive conversation?
- What people skills prevent conversation derailment?
So bring your personal perspective, your favorite beverage, and join the people skills global chat community this Sunday Oct. 11th, 2020 at 10amEDT on Twitter (hashtag: #PeopleSkillsChat) to discuss how to prevent conversation derailment.
I also invite you to continue this chat by joining the LinkedIn Group People Skills Succeed to be a part of all the people skills discussions everyday 24×7.
Shout Out of Gratitude
My gratitude to all who participate and grow the people skills global chat community on Twitter (#PeopleSkillsChat), and LinkedIn. We welcome your suggestions for topics, offers to co-host, and most especially your insights.
Hope you will all join People Skills Global Twitter Chat (Hashtag #PeopleSkillsChat) this Sunday Oct. 11, 2020 10am EDT/9amCDT/8amMDT/7am PDT to explore how to prevent conversation derailment.
Everyone is welcome! We have only one rule in People Skills Global Chat: Respect for all even when we disagree.
I am the founder and host of the chat and will be happy to answer any questions you have in advance: Email me.
Chat with you this Sun. Oct. 11th, 2020 at 10amEDT in People Skills Global Chat on Twitter (#PeopleSkillsChat) TOPIC: Prevent Conversation Derailment.
Until then, as always, I wish you bonds of happiness and success!
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
©2020 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email email@example.com for permission and guidelines. Thank you for respecting intellectual capital.
Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
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