adapt

Reasons Emotionally Unintelligent People Mistrust Emotionally Intelligent People

Emotionally Unintelligent People: Image is Grand Canyon gap

Why emotionally unintelligent people mistrust & dislike emotionally intelligent people. Insights fr Kate Nasser, The People Skills Coach™, Author Leading Morale

Super Customer Service Experience: Beliefs to Remember

Excellence: Image is Good Better Best Excellence

Delivering super customer service experience starts w/ beliefs of the most human expectations. Here are 5 essentials fr Kate Nasser, The People-Skills Coach™. What would you and your teams add to this list?

Four Practices for the Best Professional People Skills

Ever meet someone who is very good with all different types of people? In the workplace you see their professional people skills shine in various situations. You wonder, “What makes them so successful with diverse people and in widely different situations?” Look more closely or speak with them and you will find that the best professional people skills develop from these four practices.

Best CSR Adapts to Personality Type for A+ Customer Service

Customer service training for CSRs and tech. support should include how to spot and adapt to different personality types. From The People-Skills Coach, a fast method w/video…