Posted in Careers & Jobs, Coaching Professional, Leading Morale, People Skills, Soft Skills
Why emotionally unintelligent people mistrust & dislike emotionally intelligent people. Insights fr Kate Nasser, The People Skills Coach™, Author Leading Morale
Posted in Customer Service, Hot Topics and New Bits, inspiration
Delivering super customer service experience starts w/ beliefs of the most human expectations. Here are 5 essentials fr Kate Nasser, The People-Skills Coach™. What would you and your teams add to this list?
Posted in People Skills, Sales, Soft Skills
Ever meet someone who is very good with all different types of people? In the workplace you see their professional people skills shine in various situations. You wonder, “What makes them so successful with diverse people and in widely different situations?” Look more closely or speak with them and you will find that the best professional people skills develop from these four practices.
Posted in Customer Service, Hot Topics and New Bits, People Skills, Soft Skills, video
Customer service training for CSRs and tech. support should include how to spot and adapt to different personality types. From The People-Skills Coach, a fast method w/video…