Flexibility in life can open us to many new worlds. Is it easy/difficult, scary/exciting? Explore in global Twitter people skills chat (#Peopleskills).
Customer service teamwork: Leaders, how do you handle the rigid team members who are sticklers for procedure yet care a great deal for the customers? Here’s the easy answer from The People-Skills Coach™.
Adaptability is not just nature’s genius. Here’s how it’s brilliant in leadership, teamwork, customer service, innovation and people skills for life & work.
If you have been working in government and now in the business world, shift your lens to what for-profit companies expect and do a new take on customer service. Here are the 5 essentials of customer experience from The People-Skills Coach™.