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Customer Service Mindset: Key Link in the Chain not Life in Chains | #custserv #LeadMorale

Customer Service Mindset: Image is rope with chain connected.

Posted in Customer Service, inspiration, IT, Leadership

Customer Service Mindset: Be a key link in the chain of success. It’s service not servitude. Best in service insights fr Kate Nasser, The People Skills Coach™.

Stellar Customer Experience: Is Unconscious Bias Ruining Service?

Stellar Customer Experience: Image is people in an airplane.

Posted in Customer Service, Hot Topics and New Bits

Is unconscious implicit bias ruining your otherwise stellar customer experience & service? Examples and insight from Kate Nasser, The People Skills Coach™.

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