anger

Customers Need to Trust We Will … | #CustServ National Customer Service Week

Customers Need to Trust: Image is the word trust spelled w/ building blocks.

We ask customers to do something hard — trust us. So remember customers need to trust we will do the following. By Kate Nasser, The People Skills Coach™ | Customer Service | Customer Experience | Leadership | Teamwork

Making Great Communication Happen: JOIN #PeopleSkillsChat SUN. Sept. 15th

Handling Pessimism: Image is People Skills Global Chat Logo

JOIN weekly global #PeopleSkillsChat on Twitter SUN 15th 10am ET w/ Kate Nasser, The People Skills Coach™ to explore how to make great communication happen.

Conflict Skills: JOIN Global #PeopleSkillsChat SUN. Aug. 4th 10am EDT

Handling Pessimism: Image is People Skills Global Chat Logo

Do you have conflict skills to help you be strong AND also listen to resolve conflict? JOIN weekly global #PeopleSkillsChat on Twitter w/ host Kate Nasser, The People Skills Coach™ SUN. Aug. 4th 10am EDT.

Leaders & Teams, These Knee Jerk Reactions Boomerang on You | #PeopleSkills

Knee Jerk Reactions: Image is light bouncing back.

Avoid these knee jerk reactions that will hinder your leadership, teamwork, career & business success. Insights fr Kate Nasser, The People Skills Coach™.

Customers Frustrating You? How to Feel Content in Restraint | #custserv

Are Customers Frustrating You? Image is Speak No Evil Hand Over Mouth

Are customers frustrating you? Here’s how to avoid losing it & be happy about your restraint. Insight fr The People Skills Coach™.

Comments Off

Workplace Conflict Resolution: Key to Resolving Anger | #PeopleSkills

Workplace Conflict Resolution: IMage is a road headed into stormy skies.

Workplace Conflict Resolution: Key to resolving anger is to ask where is anger taking you and is that where you want to go? Years of experience from Kate Nasser, The People Skills Coach™.

Human Struggle: JOIN People Skills Global Chat Aug. 20th | #PeopleSkills

Positive People Skills Choices: Image is people skills logo.

Human struggle is our #PeopleSkills global Twitter chat topic 10amET. JOIN Kate Nasser, The People Skills Coach™ to explore human struggle in life & work.

Comments Off

Hatred & Anger vs Love & Kindness: JOIN People Skills Chat Oct. 30

Positive People Skills Choices: Image is people skills logo.

JOIN us in People Skills global Twitter chat Oct. 30th 10amET/2pmGMT to explore how to have more love & kindness vs. hatred & anger in this world. Host: Kate Nasser, The People Skills Coach™ w/ co-host Gary Gruber. Use hashtag #PeopleSkills.

Comments Off

Cynicism Roots & Effects: JOIN #PeopleSkills Chat July 24th 10amET

Positive People Skills Choices: Image is people skills logo.

Cynicism: Thinking the worst of people. How does it take root; What are its effects. JOIN The People Skills Coach™ in #PeopleSkills Twitter chat to explore.

Comments Off

6 Key Reasons Executive Leaders Get Annoyed w/ You #leadership

6 Reasons Top Leaders Get Annoyed w/ You. Image is swirling vortex.

Improve your presentations to executives by knowing the 6 key reasons they get impatient and annoyed w/ you. Tips fr The People Skills Coach™.

Professional People Skills or The Sting of the Sneer?

Do your professional workplace people skills and emotional intelligence equip you to interact and even disagree without showing disdain? Here are 3 steps to keep you from inflicting the sting of the sneer face to face, on the phone, and online.