Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Join Twitter global #PeopleSkillsChat SUN. May 23rd 10am EDT w/ Kate Nasser, The People Skills Coach™ TOPIC: Moving Forward After Human Mistakes.
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apology
Posted in Customer Service, Leadership, Leading Morale, People Skills, Soft Skills
Stop before you get to the top of the excuse meter to preserve trust & professional relationships! Kate Nasser, The People Skills Coach™, Author of Leading Morale.
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Posted in Hot Topics and New Bits, Leadership, Leading Morale, People Skills, Soft Skills, Teamwork
If you struggle w/ giving unconditional courageous apologies, learn how they define you & build great future. Insight fr Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Hot Topics and New Bits, inspiration, People Skills, Soft Skills
Here is simplest foolproof way to prepare a heartfelt apology. It’s 1, 2, 3 & 3 is the only one you need. Expertise fr Kate Nasser The People Skills Coach™
Posted in People Skills, People Skills Chat, Tweets
What must you do to rebuild relationship trust? JOIN #PeopleSkills global Twitter chat w/ host Kate Nasser, The People Skills Coach™, SUN. Oct 28th 10amET.
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Posted in Coaching Professional, Hot Topics and New Bits, People Skills, Soft Skills
Do you sidestep accountability by saying, “I didn’t mean anything by it”? Kate Nasser, The People Skills Coach™ outlines the damage & what to do instead. | Teamwork | Leadership | Relationships
Posted in inspiration, People Skills, Soft Skills
Rebuild respect by giving unconditional apologies when your actions or words have hurt others. Here’s why & how from Kate Nasser, The People Skills Coach™. | Leadership, Teamwork, Customer Service, Employee Engagement
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Posted in Customer Service, Hot Topics and New Bits, inspiration, People Skills, Soft Skills
A sincere apology rebuilds trust w/ others. Ironically, it also builds trust in yourself. Do you or someone you know have trouble apologizing? Here’s some inspiration for leaders, team members, technical professionals, & customer service reps.
Posted in Hot Topics and New Bits, People Skills, Soft Skills, Teamwork
Leaders & Teammates: An apology must be sincere to succeed. But what frames it as sincere? Here’s the 6 point checklist fr The People Skills Coach™.
Posted in Customer Service, IT, People Skills, Soft Skills, Teamwork
Simple sincerity makes for the perfect apology. Yet it can go astray very quickly. What is the ONE word that destroys the perfect apology and what word saves it? Read more …