appreciation

Employee Engagement: Capture the Magic of the I’s in Team!

Leaders, don’t sacrifice individual talents to achieve team member flexibility & generous restraint. Inspire these I’s in team for unparalleled success.

Leaders, 5 Legacy Attitudes to Replace for Employee Engagement

Traditional leadership beliefs hang on and squelch employee engagement, so needed to reach results. If you still hold these 5 attitudes, replace them for maximum success.

Customer Service & IT Support Leaders: Do You Hear the Envy?

Customer service and tech support leaders often ask me how to respond to team members who ask: “Why must we treat customers better than they treat us?” You might think this is a cry for fair and equal treatment. Some of it is. The rest is envy. Build fulfillment with these approaches to squelch this debilitating feeling.

Leaders, 12 Worthy Kudos to Spark Employee Engagement

Leaders, we can spark employee engagement with worthy kudos of employees’ natural strengths and talents. It’s a no cost and high return investment. Here are 12 and I hope you will add more!

Appreciating Individual Strengths: Does It Hurt Teamwork?

Individual strengths are one set of building blocks for a team’s success. Why then do so many leaders believe appreciating individual strengths hurts teamwork? This is an important questions since study after study shows that appreciation is the #1 motivator for so many employees? Read more …

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