attitude

Leaders: Proving Need Not Stop the Improving #EmployeeDevelopment

Leaders, do your actions drive employees to focus on proving themselves to you or improving their contributions to the organization and its success? Here’s a checklist to assess what culture you have created!

Leaders, Avoid 8 Common Causes of People Skills Mistakes #LeadMorale

Leaders, turn these 8 common people skills mistakes into brilliance in leadership, employee engagement, & customer experience. by Kate Nasser The People Skills Coach™.

People Skills: Responding to Disrespect With Dignity | #PeopleSkills

People Skills Dignity: Image is a sign saying "Means should correspond to the dignity of the end."

When you must interact amid disrespect, how can you respond w/ dignity? 7 key insights fr The People Skills Coach™. | Leadership | Morale | Career

Highly Effective Leadership Questions: Open-Ended vs. Closed-Ended

Highly Effective Leadership Questions: Image consists of pieces of a plain beige crossword puzzle.

Leaders, learn this simple rule for highly effective leadership questions from Kate Nasser, The People Skills Coach™ Author, Leading Morale

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Sustaining Customers: Do Your Employees Think It’s Too Much Trouble? #CX

Sustaining Customers by Adapting to Them: Image is heart shaped cookie cutters of different sizes stacked one inside the others.

Leaders, Do your employees think it’s too much trouble to sustain customers? Look for these actions. Kate Nasser, The People Skills Coach™ Author, Leading Morale

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Workplace Civility: Reasons Leaders & Teams Still Resist | #Leadership

Workplace Civility: Image is the word civility.

Why do leaders, managers, & teammates still resist workplace civility? Reasons why from Kate Nasser The People Skills Coach™, Author, Leading Morale

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Successful People Skills: How to Deal With People You Don’t Like | #Workplace

Successful People Skills: Image is diverse people with different looks on their faces.

Here are successful people skills that help you deal w/ those you dislike & find annoying. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale

Leading Leaders: Remove The Backfire of Ambush | #LeadMorale

Leaders, do you really walk the talk or weaken in the face of employee resistance? Do you ambush your managers as a result? Here’s a true case study from The People-Skills Coach™ highlighting 6 critical effects on bottom line results.

Hotel Customer Experience: Are Your Employees Problem Solvers? | #CX

Hotel Customer Experience: Image is front desk of a hotel

Hotel leaders, are your employees problem solvers? Do they deliver the very best hotel customer experience? Regardless of what type of hotel you run, your customers expect your hotel employees to solve their problems — all the time. You may be thinking that they can’t do it every single time. OK that makes sense. Yet […]

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Professional People Skills: 6 Ways to Respond to Chronic Fault Finders

Professional People Skills: Image is a poem about listing positives.

Professional people skills: How do you handle chronic fault finders? Leadership & teamwork insights fr The People Skills Coach™.

Honoring Feelings: JOIN Weekly Global #PeopleSkillsChat SUN. Oct. 30th

Listening Again: Image is People Skills Chat Logo.

Honoring Feelings is our #PeopleSkills global Twitter chat topic. WHEN: Sunday Oct. 30, 2022 at 10AM EDT. Hashtag: #PeopleSkillsChat NOTE: USA is now on Daylight Saving Time. Click this time zone converter to convert Eastern Daylight Time to your local time zone. Background on Chat: Giving Advice Honoring feelings of others is key to great […]

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Essential Reasons Abundance Thinking Beats Shortage Thinking Every Time #Leadership

Abundance Thinking: Image is abundance fruits & vegetables in market.

Why abundance thinking always beats shortage thinking. Career leadership insights from Kate Nasser, The People Skills Coach™ Author Leading Morale

People Skills Missteps: Dominating w/ Friendly Advice | #PeopleSkills

People Skills Missteps: Image is small pumpking leaning on large pumpkin

Offering ‘friendly’ advice is risky. It is fraught w/ people skills missteps & peril. Insight fr The People Skills Coach™.

Closed Mindsets: JOIN Global #PeopleSkillsChat SUN. Sept 25th 10am EDT

Listening Again: Image is People Skills Chat Logo.

Impact of closed mindsets is global Twitter #PeopleSkillsChat topic w/ host Kate Nasser, The People Skills Coach™, Author, Leading Morale. Join in, share your views & experience. Sun. Sept 25th 10am EDT.

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First Encounter Skills: JOIN Global #PeopleSkillsChat SUN. Sept 18th 10am EDT

Listening Again: Image is People Skills Chat Logo.

When you first encounter people how do you engage them & discover who they are? JOIN Kate Nasser, The People Skills Coach™ in global #PeopleSkillsChat to explore this.

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