Posted in Hot Topics and New Bits, inspiration, People Skills, Personality Types, Soft Skills, Teamwork
Professional people skills: How do you handle chronic fault finders? Leadership & teamwork insights fr The People Skills Coach™.
Awareness
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
For National Bullying Awareness Month (Oct.), join global #PeopleSkillsChat on Twitter Oct 3rd 10am ET w/ host Kate Nasser, The People Skills Coach™, Author, Leading Morale, to explore passive aggressive bullying.
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Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Tweets
How can we share & multiply joy in this world? JOIN Kate Nasser, The People Skills Coach™ in global #PeopleSkillsChat to offer your insights & inspiration.
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Posted in People Skills, People Skills Chat, Soft Skills, Tweets
What does cultural awareness do for us individually and for this world? JOIN #PeopleSkills global Twitter chat SUN. Sept. 23rd 10amET w/ host Kate Nasser, The People Skills Coach™ to explore cultural awareness.
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Posted in Hot Topics and New Bits, Listening Power, People Skills, Soft Skills
Forget New Year’s resolutions. For success, reflect on & use what you’ve learned about people. 5 people skills realizations from Kate Nasser, The People Skills Coach™.
Posted in Hot Topics and New Bits, inspiration, Leadership, People Skills
Leaders preserve bias in these unconscious ways. Here’s how to change it & stop discriminating. By Kate Nasser, The People Skills Coach™ on Leadership.
Posted in Hot Topics and New Bits, inspiration, Leadership, People Skills
Leaders, how do you know that your self-confidence – positive force – is not egotism, a stifling force? True self-confidence prevents egotism in these ways and fuels true humility!
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
Leaders turn these 8 common people skills blunders into brilliance in leadership, employee engagement, and customer experience. From The People Skills Coach™.
Posted in Hot Topics and New Bits, inspiration, People Skills, Personality Types
You can develop emotional intelligence without intuition. You develop other skills without it. 5 steps fr The People Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits
Super customer experience comes not from procedures but from awareness of customer perspective & delivery to it. 3 key insights to be in harmony with customers!
Posted in Customer Service, Hot Topics and New Bits, IT
Do your teams think of their burdens or the customers? The answer says alot about your customer experience culture! Build a super customer experience culture by eliminating these 21 customer burdens of uncertainty.