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Rethink Criticism: Is Your Criticism of Employees Actually Contempt? #Leadership

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Leadership: When you criticize employees do they hear value or contempt? Rethink criticism w/ tips from Kate Nasser, The People Skills Coach™, Author, Leading Morale

Top Five Crushing Customer Service Replies | #CX #CustServ #PeopleSkills

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For customer service excellence avoid saying these crushing customer service replies. 30 yrs of experience and insight from Kate Nasser, The People Skills Coach™, Author of Leading Morale

Worst Leadership Mistakes: JOIN Global #PeopleSkillsChat May 31st 10am EDT

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Join Kate Nasser, The People Skills Coach™, Author, Leading MOrale in Twitter #PeopleSkillsChat 10am ET to explore the leadership mistakes employees most dislike and even resent.

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Empowerment Essentials: Being in Charge vs. Being Respected | #LeadMorale

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Empowerment essentials: Don’t confuse not being in charge with not being respected. Kate Nasser, The People Skills Coach™ Author, Leading Morale | Leadership, Employee Engagement, Teamwork

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Autonomy Empowerment: JOIN Global #PeopleSkillsChat May 3rd

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As more employees work from home (tele-work), we explore autonomy empowerment & more in global #PeopleSkillsChat. Host Kate Nasser, The People Skills Coach™ JOIN us Sun. May 3rd 10am EDT on Twitter.

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