Excellent customer service isn’t single wows. It’s everyday customer service actions creating trusted brand & great results. Kate Nasser, The People Skills Coach™.
Customer service leaders, are you building a risky power-based culture or one of service excellence? 3 ways to check fr The People-Skills Coach™.
A popular phrase used today by customer service leaders and business owners threatens the integrity of our service profession. Here’s a winning alternative fr The People-Skills Coach™.
Guest blogger and executive intercultural coach, Anne Egros, discusses the magic power of color for success. Whether you are interviewing for a job, creating a brand marketing campaign, or interacting with business colleagues around the globe, you can benefit from knowing the intercultural meanings of color.