Posted in Careers & Jobs, Coaching Professional, Leading Morale, People Skills, Soft Skills
Why emotionally unintelligent people mistrust & dislike emotionally intelligent people. Insights fr Kate Nasser, The People Skills Coach™, Author Leading Morale
Posted in Customer Service, People Skills, Soft Skills
For customer service excellence avoid saying these crushing customer service replies. 30 yrs of experience and insight from Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Customer Service, Hot Topics and New Bits, Leadership, Leading Morale, People Skills, Soft Skills, Teamwork
Avoid these defensive replies to feedback to preserve other’s trust & professional respect of you. Success insights fr Kate Nasser, The People Skills Coach™ | Leadership, Leading Morale, Teamwork, Customer Service, Career
Posted in Careers & Jobs, Hot Topics and New Bits, People Skills, Soft Skills
Your people skills readiness shows greatness in unforeseeable moments. You never know who has career and business opportunity for you! Insights by Kate Nasser, The People Skills Coach™
Posted in Hot Topics and New Bits, Listening Power, People Skills, Sales, Soft Skills
Business marketing & networking: Avoid these people skills mistakes that have sunk others’ success. Easy effective tips fr The People Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits, People Skills, Sales, Soft Skills
Customers dissatisfied? Did you break their trust? Use these 5 steps w/ empathy and integrity to rebuild it. From The People Skills Coach™.
Posted in Careers & Jobs, Hot Topics and New Bits, People Skills, Sales
Examples of entrepreneurial success via social media! From the great logo designs of Kimb Manson to getting new customers, social media makes it happen.
Posted in Customer Service, Hot Topics and New Bits, Listening Power, People Skills, Soft Skills
Top service tips fr The People Skills Coach™ for service industry franchisees. Franchise rules need not stop you fr delivering great customer experience!
Posted in Customer Service, Hot Topics and New Bits, Leadership
Does your business leadership produce an entire company of customer advocates? If not, your customers experience these horrible moments and likely leave.
Posted in Careers & Jobs, Employee Engagement, Hot Topics and New Bits, People Skills, Soft Skills
Think your people skills are good enough to bring you career success? Try these 13 tips fr The People Skills Coach™ for brilliant business interactions.
Posted in Customer Service, Hot Topics and New Bits, People Skills, Sales
Entrepreneurs people skills: These 6 needless mistakes cost you customers. Instead, use these no cost customer experience tips from The People Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits
Experts are saying this is the customer experience economy. Whoever masters it, will outperform their competitors and capture the customers’ business. Flexibility is one component. Are you ready? Read more …
Posted in Customer Service, Hot Topics and New Bits, People Skills
How can creative person turn artistry into profit? Graphic designer and entrepreneur Kimb Tiboni has written Illogical Success to tell you how. Book review.
Posted in Customer Service, Hot Topics and New Bits, Sales
Businesses always seek ways to ignite customer passion in their products and services. Here are 12 ways to light the fire in today’s market.
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
Leaders, corporate managers, business owners, & parents of teenagers, your words of recognition can foster morale or fizzle out. Succeed w/ONE word change.