Posted in Customer Service, Hot Topics and New Bits, Sales
Businesses always seek ways to ignite customer passion in their products and services. Here are 12 ways to light the fire in today’s market.
business owners
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
Leaders, corporate managers, business owners, & parents of teenagers, your words of recognition can foster morale or fizzle out. Succeed w/ONE word change.
Posted in Customer Service, Hot Topics and New Bits, People Skills, Sales, Soft Skills
High tech contributes much to great customer service and the customer experience IF it doesn’t become your primary focus. Where are you on this scale? Read more …
Posted in Leadership, People Skills, Soft Skills, Tweets
Whether you are a new grad, a new leader, a seasoned corporate leader, a small business, or a solopreneur, you can leverage Twitter for learning and professional development. Here is a diverse sampling. Read more and add your insight …
Posted in Careers & Jobs, Customer Service, Hot Topics and New Bits, Leadership
Leaders, business owners, non-profits: Here’s how to spot and hire people who are naturally great at customer service. They give you the freedom to trust them to wow the customer. They give the customer the ultimate customer service. They give your organization a financial advantage.