can do

Energize Resilience: JOIN Global #PeopleSkillsChat Sun. April 12th 10am EDT

Hope Optimism Positivity Image is People Skills Global Chat Logo

In prolonged difficulty & stress, how can we energize resilience to get through it together? Join global #PeopleSkillsChat April 12th at 10am EDT. Host Kate Nasser, The People Skills Coach™

Easy to Use Crises Empathy | #PeopleSkills #cctr #custserv

Crises Empathy: Image is the word crisis.

In emergencies, how good are you at showing crises empathy to those you serve? Tips and insights fr Kate Nasser The People Skills Coach™ | Customer Service, Leadership, Teamwork

Positive Attitudes Succeed, Negativity Protects | #Leadmorale #PeopleSkills

Positive Attitudes Succeed Negativity Protects: Image is the phrase I can't with the t crossed off.

Leadership: You know positive attitudes succeed. Yet negativity abounds. Here’s why. Leading morale insights from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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Leaders, Great Employee Attitude is Essential, Not Negotiable | #Leadership

Great employee attitude: Image is a coin saying traits of great attitude.

Leaders, a great employee attitude is essential not negotiable. Lead, inspire, & expect it. Don’t tolerate a bad attitude. Tips fr Kate Nasser, The People Skills Coach™

Irresistible Customer Experience Loyalty – DOs & Don’ts Part II #cx

Irresistible Customer Experience Loyalty: Image is a Magnet drawing things inward.

Irresistible customer experience loyalty comes from consistency of caring not rigid procedures. DOs & Don’ts fr The People Skills Coach™. | Leadership Teamwork Customer Service!

Leadership Challenge: How Long Do You Coach a Bad Attitude?

Excellence: Image is Good Better Best Excellence

Leadership challenge I am often asked: How Long Do You Coach a Bad Attitude? You don’t. You inspire positive attitudes to success. Here’s why and how.

Leadership: Choose the Positive Pollyanna! #peopleskills

Leadership: Image is cracked egg still smiling.

Can-do optimists bring more to leadership then you think. Hire & promote them to build a culture of service and innovation! New insight fr The People Skills Coach™.

Leadership Inspiration Video: Leaders Are You a Buoy?

Leadership Inspiration Video: Buoy

Leadership inspiration video of 2.5 minutes, Kate Nasser, The People-Skills Coach™, delivers the key to leading tough times of change and doing more w/less.

Leaders, Top Talent Succeed With This

Leaders, as you recruit top talent, are you truly ready for what they expect and need to succeed? Here’s one powerful example of a lost opportunity and 3 traits to develop for the next.