How do you handle this critical people skills moment w/ co-workers, teammates, your managers and leaders? Insight fr Kate Nasser The People Skills Coach™.
Why do compassionate strangers help others? JOIN Kate Nasser, The People Skills Coach™ & global community in #PeopleSkills global Twitter chat SUN. April 2nd 10amEDT to explore this very human topic.
Balancing self-care & care for others is People Skills global Twitter chat topic SUN. Dec, 4th. JOIN Kate Nasser, The People Skills Coach™, co-host Liz King & global community 10amET/3pmGMT.
Lack of empathy for customers is customer service incompetence. Give customers empathy long before they cry or leave. Insights fr The People Skills Coach™.
If people at work or home say you aren’t very caring when they feel bad, you will find this list of 12 forms of care to be very helpful. Instead of screaming out “tell me what you want”, increase your career and personal relationships with the emotional intelligence here…
The very best customer service reps exhibit these outstanding people skills. Checklist from Kate Nasser, The People Skills Coach™.
Truly memorable customer experience is not transaction; it is great interaction. The People Skills Coach™ shares memorable exp at Delta Calgary South Hotel and tips to all hotel leaders & reps on doing the same thing!
Answering questions clearly helps create an outstanding patient experience. Have you taught everyone how to do this? Tips fr The People Skills Coach™.
Customer Experience Leaders & Chief Customer Officers & Marketing Executives: These 3 common mistakes make customers want to leave. In design, service, & delivery — fix these & build loyalty.
Leaders & Teammates: An apology must be sincere to succeed. But what frames it as sincere? Here’s the 6 point checklist fr The People Skills Coach™.
Empathy is a key to business success. It turns diversity into understanding. It is the connection before the solution. Insights fr The People Skills Coach™.
Leadership success is about balance — not just climbing to the summit. Balance is the real challenge! Balance tips fr Kate Nasser, The People Skills Coach™.
The people skills topic of patience is always worth exploring & practicing! JOIN The People Skills Coach™ for Twitter #peopleskills chat on patience – Sunday Dec. 21st 10amET.
Leaders & team members: Don’t mistake caring words in business as weak. They are emotionally intelligent & powerful. Tips fr The People Skills Coach™.
People Skills Inspiration to Help: Why do some people jump in & help others & some hang back? Explore inTwitter chat w/ The People Skills Coach™.