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Sustaining Customers: Do Your Employees Think It’s Too Much Trouble? #CX

Sustaining Customers by Adapting to Them: Image is heart shaped cookie cutters of different sizes stacked one inside the others.

Leaders, Do your employees think it’s too much trouble to sustain customers? Look for these actions. Kate Nasser, The People Skills Coach™ Author, Leading Morale

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Leadership: Care Sooner to Retain Employees & Customers | #PeopleSkills

Care sooner: Image is a sign that says Awareness.

Leadership: Do you wait for dissatisfied customers or employees to leave & lure them back? Care sooner! Kate Nasser, The People Skills Coach™

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Being Truly Present: JOIN Weekly Global #PeopleSkillsChat SUN. July 24th 10am EDT

Listening Again: Image is People Skills Chat Logo.

Being Truly Present is our #PeopleSkills global Twitter chat topic. WHEN: Sunday July 24, 2022 at 10AM EDT. Hashtag: #PeopleSkillsChat NOTE: USA is now on Daylight Saving Time. Click this time zone converter to convert Eastern Daylight Time to your local time zone. Background on Chat: Being Truly Present vs. Being Around We spend so […]

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Leadership Teamwork Chemistry: Magical Resilience | #LeadMorale

Leadership Teamwork Chemistry: Image is diverse people interacting.

Leadership teamwork chemistry is not about extroverted. It’s about this! Insights from Kate Nasser, The People Skills Coach™ Author, Leading Morale

Personal Chemistry: JOIN Weekly Global #PeopleSkillsChat Sun. July 17th 10am EDT

Listening Again: Image is People Skills Chat Logo.

JOIN weekly global #PeopleSkillsChat SUN. July 17th 10am EDT to explore power of personal chemistry. Host: Kate Nasser, The People Skills Coach™

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Being Kind in Unkind World: JOIN Global #PeopleSkillsChat Sun. July 11th

Listening Again: Image is People Skills Chat Logo.

Being kind in an unkind world can be challenging. Join weekly global #PeopleSkillsChat on Twitter w/ host Kate Nasser, The People Skills Coach™ to explore this topic and share your experiences.

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People Skills Gifts: Bluntness is Not Included | #PeopleSkills #LeadMorale

People Skills Gifts: Image is quote "Bluntness is not a gift you give others. It's a privilege others may grant you when they trust you."

People skills gifts do not include bluntness. Honesty works, bluntness insults. Kate Nasser, The People Skills Coach™, Author Leading Morale.

Best Customer Experience: Be Plentiful & Ready | #CX #CustServ

Super Customer Experience: Image is large bunch of peaches.

To deliver the best customer experience be plentiful & ready in these specific ways. Insights from Kate Nasser, The People Skills Coach™

Customer Service Incompetence: Empathy Only For Tears | #CX #PeopleSkills

Customer Service Incompetence: Image is a tear from someone's eye.

Lack of empathy for customers is customer service incompetence. Give customers empathy long before they cry or leave. Insights fr The People Skills Coach™.

True Impact of Incompetent Uncaring Leaders | #Leadership #PeopleSkills

Incompetent Uncaring Leaders: Image is dominoes falling down in a ripple.

The true impact of incompetent uncaring leaders is far reaching. Insights from Kate Nasser, The People Skills Coach™, Author of Leading Morale

Empathetic Leadership: JOIN Global #PeopleSkillsChat SUN. April 5th

Listening Again: Image is People Skills Chat Logo.

Join global Twitter #PeopleSkillsChat w/ host Kate Nasser, The People Skills Coach˜ to discuss the power of empathetic leadership during crises like COVID19.

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Labor Love & Care: JOIN People Skills Chat Sept 2nd | #PeopleSkills

Listening Again: Image is People Skills Chat Logo.

On this Labor Day Weekend, People Skills global Twitter chat explores Labor Love & Care. JOIN Kate Nasser, The People Skills Coach­™ to share your wisdom! Sun. Sept 2nd 10amEDT Hashtag: #PeopleSkills

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Integrity: JOIN People Skills Global Chat Aug. 12th | #PeopleSkills

Listening Again: Image is People Skills Chat Logo.

People Skills global Twitter chat SUN. Aug 12th will explore the power of integrity. JOIN Kate Nasser, The People Skills Coach™ & community 10amET. Hashtag: #PeopleSkills

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Do You Sidestep Accountability w/ I Didn’t Mean Anything by It? | #PeopleSkills

Side Step Accountability: Image is tap dancers.

Do you sidestep accountability by saying, “I didn’t mean anything by it”? Kate Nasser, The People Skills Coach™ outlines the damage & what to do instead. | Teamwork | Leadership | Relationships

A Critical People Skills Moment to Handle With Ease | #PeopleSkills

People-Skills: Image is faces - happy, sad, angry.

How do you handle this critical people skills moment w/ co-workers, teammates, your managers and leaders? Insight fr Kate Nasser The People Skills Coach™.

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