challenge

Lead Customer Service Morale: Overcome These Obstacles | #LeadMorale #CustServ

Lead Customer Service Morale: Image is a dial pointing to maximum morale

Overcome these obstacles to lead customer service morale. From customer experience maven Kate Nasser, The People Skills Coach™, author of Leading Morale | Leadership, Employee Engagement, Teamwork

Workplace Friendships: JOIN Global #PeopleSkillsChat Sun. Oct. 27th 10am EDT

Workplace Empathy: Image is People Skills Global Chat Logo

Join weekly global #PeopleSkillsChat on Twitter SUN. Oct. 20th 10am EDT TOPIC: Workplace Friendships – Benefits & Challenges Host: Kate Nasser, The People Skills Coach™, Author of Leading Morale | #Leadership #Management

Cultural Awareness: JOIN People Skills Chat Sept. 23rd | #PeopleSkills

Workplace Empathy: Image is People Skills Global Chat Logo

What does cultural awareness do for us individually and for this world? JOIN #PeopleSkills global Twitter chat SUN. Sept. 23rd 10amET w/ host Kate Nasser, The People Skills Coach™ to explore cultural awareness.

Comments Off

Leadership Unfairness: Reasons Leadership is Unfair to Leaders

Leadership Unfairness: Image is giant boulder w/ person standing underneath.

Leadership unfairness: Great leaders know that leadership is unfair to them in these ways & here’s why they don’t mind! Insight fr The People Skills Coach™.

Conversation Challenges: Join People Skills Chat July 31st #PeopleSkills

Positive People Skills Choices: Image is people skills logo.

Conversation Challenges is #PeopleSkills global Twitter chat topic. WHEN: Sunday July 31, 2016 at 10AM EDT. Hashtag: #PeopleSkills Click this converter link to convert 10amEDT to your local time. Background on This Chat Topic: Overcoming Conversation Challenges For some people conversation is easy to create and uplifting to have. For others, it’s difficult to start […]

Comments Off

Management #PeopleSkills: How Procedures Quietly Block Listening

Management People Skills: Image is Humanoid Reading a Procedure Manual

Don’t let procedures block listening. Use management people skills to ensure these 4 situations don’t ruin your success. Tips from The People Skills Coach™.

Boost Our Morale & Success: Offload These Baggage Pieces

Boost Our Morale Off Load Baggage: Image is saying don't carry mountains.

Boost our morale & success by getting rid of the baggage that we carry. Career experience & insight from The People Skills Coach™. | Business, Leadership, Teamwork, Customer Service.

Leadership Hurdle: 5 Human Reasons People Are Drawn to Negativity

Leadership Hurdle: Image is negative emoticon face.

Leadership Hurdle: Do you know how to counteract the power of negativity? First, understand these human reasons for negativity’s draw. Latest fr Kate Nasser, The People Skills Coach™.

Leadership Challenge: How Long Do You Coach a Bad Attitude?

Excellence: Image is Good Better Best Excellence

Leadership challenge I am often asked: How Long Do You Coach a Bad Attitude? You don’t. You inspire positive attitudes to success. Here’s why and how.

People Skills Twitter Chat 1/5/14: Confidence for New Situations #peopleskills

People Skills Global Chat Logo

Join us for a new year of People Skills Twitter Chat #peopleskills Sun. Jan 5, ’14 at 10am ET to explore Confidence for New Beginnings. Host: The People Skills Coach™.

Comments Off

Onsite IT Customer Service Proximity Can Divide Unity

CIOs, IT directors, and technical support managers of many companies face one universal challenge — cross teamwork between the front line service desk and onsite support. Here are 4 critical steps to meeting this challenge with great success!

Collaborator vs. Competitor – Can you bridge the gap?

Are you a natural collaborator or a natural competitor? If you know yourself, you can bridge the gap when interacting with the other type with this simple step.