civility

Leaders, Great Employee Attitude is Essential, Not Negotiable | #Leadership

Great employee attitude: Image is a coin saying traits of great attitude.

Leaders, a great employee attitude is essential not negotiable. Lead, inspire, & expect it. Don’t tolerate a bad attitude. Tips fr Kate Nasser, The People Skills Coach™

Join #PeopleSkillsChat SUN. June 23rd: Reversing Rudeness Finding Civility

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Join global Twitter #PeopleSkillsChat SUN. June 23rd 10am EDT to share your ideas on reversing rudeness finding civility in society today. Host: Kate Nasser, The People Skills Coach™

Leading Morale During Hot Debates & Disputes | #PeopleSkills #Leadership

Hot Debates: Image is three candles w/ flames moving diagonally.

Leaders, here’s how to lead morale even in hot debates & disputes. Latest leadership insight fr Kate Nasser, The People Skills Coach™ | #EmployeeEngagement #LeadingMorale

Staying Positive in Hot Debates: JOIN #PeopleSkillsChat Feb. 17th

Making Great Communication Happen:: Image is People Skills Global Chat Logo

JOIN weekly global People Skills Chat on Twitter Feb. 17, 10amET to explore staying positive in hot debate/disputes. Host: Kate Nasser, The People Skills Coach™.

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People Skills: Replace The Deadly Don’t You Think | #PeopleSkills

Experience Dull Empathy: Image is T-shirt saying You're Stupid.

ONE word or phrase can mar career relationships & destroy your professional people-skills image. Leaders, team members, new grads — online or in person — replace this phrase with better alternatives!

Increase Success w/ These Constant People Skills Truths | #PeopleSkills

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Increase success w/ these constant people skills truths from Kate Nasser, The People Skills Coach™, Author of Leading Morale. || Leadership, Teamwork

Workplace Personality Conflicts: Seek Results Not Revenge | #leadership

Workplace personality Conflicts: Image is boxing gloves.

Differing views can fuel success; workplace personality conflicts stifle it. How well are your teams doing? Leadership people skills checklist from The People Skills Coach™.

Leadership Sincerity: Are You Leading w/ Honesty & Civility?

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Leadership sincerity: 6 key steps to communicate authentically without insulting or injuring morale. Guidance from The People Skills Coach™.

Leaders, Avoid 8 Common Causes of People Skills Mistakes #Leadership

Leaders turn these 8 common people skills blunders into brilliance in leadership, employee engagement, and customer experience. From The People Skills Coach™.

Modern People Skills Reminders for Social Media Greatness #peopleskills

Modern People Skills: Image is sign "Strangers Hall"

Civility enhances interaction because it cushions it with respect. Try these modern people skills tips from The People-Skills Coach™ on social media and beyond — especially when interacting with people who don’t know you well!

Leadership: Workplace Disharmony vs. Diversity

Know the Difference Between Disharmony & Healthy Disagreement

Some leaders see all diversity of thought as harmful & divisive. Others see all peace & harmony as impending failure. There is no need to confuse disharmony and diversity of thought. Here are the key distinctions and success is within your grasp.

Customer Experience: Are You Betting Against Civility?

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A 2012 American Express customer service barometer shows how important civility is to modern day customer experience. If you doubt it like some, you may be betting against the success of your business. 3 key points to consider …

Hiring My Pleasure Employees for Super Customer Experience

Job candidates for customer service & care that use the phrase my pleasure & no problem can shine. If you understand what these phrases really mean, you will not mistake it for selfishness. Hire this natural talent for super customer experience & self-sustaining morale!

Leadership & Teamwork: Honesty Hurts but Blunt Burns Forever

Honesty is delivered with respect that gives it far more power than bluntness. Consider these benefits before choosing how to communicate effectively in any situation.

Authenticity & Adaptation: Partners Not Enemies in Success

Authenticity and adaptability are both critical to success in business, leadership, and teamwork. Yet often people see these as mutually exclusive. They aren’t. They are partners not enemies in success. Read how to find the balance …

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