coaching

What Arrogant Leaders Really Do to Organizations | #Leadership #PeopleSkills

Arrogant leaders: Pictoquote saying Arrogance kills curiosity and passion. Mina Bissell

If you dismiss arrogant leaders’ arrogance because they produce results, you will be blind to serious problems they create. by Kate Nasser, The People Skills Coach™

This Leadership Promotion Strategy Creates Perennial Problem

Leadership Promotion Strategy: Image is 3 different arrows and the word success.

Has your leadership promotion strategy created trouble? Insight from Kate Nasser, The People Skills Coach™. on how to prevent this one big classic mistake

Comments Off

Changing Direction is Not Lack of Direction | #leadership #career

Changing direction: Image is humanoid w/ 5 arrows diverging.

Success depends on agility yet changing direction is often seen as indecisive & lacking goals/direction. Tips to embrace change fr The People Skills Coach™.

Change Resistance: Seek & Replace Crippling Fears | #Leadership

Change Resistance: Image is person peaking up out of a hole.

We read many leadership posts on change resistance. In the end, we must find & dispel the fears to succeed. Kate Nasser, The People Skills Coach™.

Compassionate Coaching People Skills Chat: March 2nd #peopleskills

Positive People Skills Choices: Image is people skills logo.

How does compassion affect coaching results? Explore compassionate coaching w/The People Skills Coach™ & community in Twitter #peopleskills chat March 2, 10am ET/7am PT.

Comments Off

The 25 Worst Customer Service Stories to Train the Best CSRs #custserv

Customer service stories: Image is rolls of money up an arrow.

Business owners, leaders, and managers, use customer service stories to sharpen your teams’ skills. Here’s 25 fr The People Skills Coach™.

Leadership Challenge: How Long Do You Coach a Bad Attitude?

Excellence: Image is Good Better Best Excellence

Leadership challenge I am often asked: How Long Do You Coach a Bad Attitude? You don’t. You inspire positive attitudes to success. Here’s why and how.

Leaders, Leading Change Within Yourself Changes Everything

Leaders, you don’t have to become a different person to effect positive change. Just make your actions accountable for your words. 5 experienced based insights fr The People-Skills Coach™.

Want Success? Don’t Let Fear Be the Gum on Your Shoe

Image is "Shoe w/ gum stuck."

Stuck in a rut even though you see what to do and where to go? Fear doesn’t have to be the gum on your shoe. Here’s the one step that removes the gum.