Posted in People Skills Chat, Tweets
How does procrastination affect others around you? JOIN The People Skills Coach™ & community in #Peopleskills global Twitter chat to explore this.
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commitment
Posted in Customer Service, Hot Topics and New Bits
Don’t just focus on angry customers. Reverse customer experience strategy & make sure you retain calm customers too. Video fr The People Skills Coach™.
Posted in Careers & Jobs, Coaching Professional, Employee Engagement, Hiring Talent, Hot Topics and New Bits, Leadership
Leaders did you ever want to tell employees to grow up? What were they doing that brought you to that point? If you want to see employee maturity, mentor them in these 9 ways. From The People Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits, Sales
Irresistible customer experience loyalty comes from consistency of caring not rigid procedures. DOs & Don’ts fr The People Skills Coach™. | Leadership Teamwork Customer Service!
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership, People Skills
Leadership engagement: To better engage self-absorbed employees, don’t preach about self-sacrifice. Do this instead! Kate Nasser, The People Skills Coach™.
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Posted in Listening Power, People Skills, People Skills Chat, Soft Skills, Tweets
How do expectations & assumptions impact interactions? JOIN The People Skills Coach™ in #peopleskills global Twitter chat to discuss it April 12th 10am EDT.
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Posted in Hot Topics and New Bits, inspiration, People Skills, Personality Types
You can develop emotional intelligence without intuition. You develop other skills without it. 5 steps fr The People Skills Coach™.
Posted in Hot Topics and New Bits, inspiration, Leadership, People Skills, Teamwork
Leaders, can you tell if your team’s zeal is real? Fake zeal risks org. success. Leadership people skills can show you the true picture. Here are 6 key signs.
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Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills
We often think of leadership as action because actions speak louder than words — right? Yet words matter especially to those they exclude. Leaders, do your words include and engage or exclude and disengage? Try this simple exercise fr The People-Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership
Leaders engage employee urgency through deep connections to employees’ talents & impact. It’s about your commitment — not about a 5 step checklist!
Posted in Careers & Jobs, Hot Topics and New Bits, Thriving in Change
People focus on major career shaping milestones & overlook psychologically uncomfortable opportunities. Here are 5 worthy ones from The People-Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, Teamwork
Leaders, don’t sacrifice individual talents to achieve team member flexibility & generous restraint. Inspire these I’s in team for unparalleled success.
Posted in Hot Topics and New Bits, Leadership
Traditional leadership beliefs hang on and squelch employee engagement, so needed to reach results. If you still hold these 5 attitudes, replace them for maximum success.
Posted in Hot Topics and New Bits, Leadership, People Skills
Leaders, we can spark employee engagement with worthy kudos of employees’ natural strengths and talents. It’s a no cost and high return investment. Here are 12 and I hope you will add more!
Posted in Leadership, Thriving in Change
Leaders, top performers who resist change in the workplace can take the organization down unless you redefine what top performance means! The steps..