communication

Hotel Customer Experience: Are Your Employees Problem Solvers? | #CX

Hotel Customer Experience: Image is front desk of a hotel

Hotel leaders, are your employees problem solvers? Do they deliver the very best hotel customer experience? Regardless of what type of hotel you run, your customers expect your hotel employees to solve their problems — all the time. You may be thinking that they can’t do it every single time. OK that makes sense. Yet […]

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Networking People Skills: Essential Steps to Networking Without Pressuring

Networking People Skills: Image is meeting of people.

Use these networking people skills to ensure you encourage others toward what you want not pressure them. Kate Nasser The People Skills Coach™, Author, Leading Morale

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Communicating Clearly: Human Reasons It’s Essential for Trust | #Leadership #PeopleSkills

Communicating Clearly: Image is PYREX dish.

Communicating clearly is essential for building / sustaining trust. Here are the human reasons why from, Kate Nasser, The People Skills Coach™ Author Leading Morale

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Professional People Skills: 6 Ways to Respond to Chronic Fault Finders

Professional People Skills: Image is a poem about listing positives.

Professional people skills: How do you handle chronic fault finders? Leadership & teamwork insights fr The People Skills Coach™.

Introverted Leadership Communication: Essential Responsibilities | #PeopleSkills

Introverted Leadership Communication: Image is slow drip of water.

Essentials responsibilities for introverted leadership communication. Remember these tips from Kate Nasser, The People Skills Coach™ Author of Leading Morale

People Skills Missteps: Dominating w/ Friendly Advice | #PeopleSkills

People Skills Missteps: Image is small pumpking leaning on large pumpkin

Offering ‘friendly’ advice is risky. It is fraught w/ people skills missteps & peril. Insight fr The People Skills Coach™.

Leaders, What Messages Block Emotional Intelligence? | #Leadership #EQ

Block Emotional Intelligence: Image is a block with a question mark on it.

What messages block emotional intelligence — yours? Insights from Kate Nasser, The People Skills Coach™, Author Leading Morale | Leadership

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Confident Communication: JOIN Global #PeopleSkillsChat SUN. Oct. 9th 10am ET

Listening Again: Image is People Skills Chat Logo.

Clear confident communication is our Twitter global #PeopleSkillsChat topic this week. JOIN Kate Nasser, The People Skills Coach™ to discuss.

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Insidious Leadership: Are You Silencing Employees? | #EmployeeEngagement

Are You Suffocating Employees: Image is round head w/ hand around throat.

Leadership: Leaders, Are you silencing employees? Check this list from Kate Nasser, The People Skills Coach™ to avoid silencing them & the damaging results.

Initial Negative Reaction: Value of Leaders Not Showing It | #Leadership

Initial Negative Reaction: Image is arrow made of up jigsaw puzzle pieces.

Leaders, the benefits of not showing your initial negative reaction. Kate Nasser, The People Skills Coach™ Author Leading Morale | Leadership

First Encounter Skills: JOIN Global #PeopleSkillsChat SUN. Sept 18th 10am EDT

Listening Again: Image is People Skills Chat Logo.

When you first encounter people how do you engage them & discover who they are? JOIN Kate Nasser, The People Skills Coach™ in global #PeopleSkillsChat to explore this.

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Leadership Assumptions That Damage Tomorrow

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Leadership assumptions create damage you don’t foresee. 3 true stories from The People Skills Coach™ on damage to employee engagement, performance, & morale.

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Discover More Openness: JOIN Global #PeopleSkillsChat SUN. Aug. 28th

Listening Again: Image is People Skills Chat Logo.

Discover openness & open-mindedness in global #PeopleSkillsChat on Twitter w/ host Kate Nasser The People Skills Coach™, Lead Morale & Change

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Sharing Natural Talents: JOIN Global #PeopleSkillsChat SUN. Aug. 21st 10am EDT

Listening Again: Image is People Skills Chat Logo.

Sharing natural talents is valuable but not always easy. JOIN global #PeopleSkillsChat on Twitter w/ Host Kate Nasser, The People Skills Coach™ to share your tips on sharing talents & learn from others.

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Verbal Collisions: JOIN Weekly Global #PeopleSkillsChat SUN. Aug. 7th 10am EDT

Listening Again: Image is People Skills Chat Logo.

Verbal collisions don’t have to mean more conflict. JOIN Kate Nasser, The People Skills Coach™ in Twitter global #PeopleSkillsChat Sun. Aug. 7th 10am EDT to explore this from diverse angles.

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