consistency

The Challenge of Excellence is Consistency Not Repetition | #CustServ #CX

Excellence: Image is Good Better Best Excellence

Excellence in sales, service, leadership requires consistency not repetition. Here is the difference between the two and how to achieve one and avoid the risks of the other. Share your insights in the comments section for others to learn.

Leadership Vitality: Be Agile Not Erratic | #EmployeeEngagement

Leadership Vitality Be Agile Not Erratic: Image is person going wild on a swing.

Leadership vitality means being agile not erratic. Confuse them & you crush success. Here are the key difference from Kate Nasser, The People Skills Coach™.

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Leadership Agility: Consistency & Agility Are NOT Enemies

Leadership Agility: Image is a slinky.

Leadership agility: Don’t confuse consistency w/ status quo & uniformity. Agility & consistency produce success amid change. The People Skills Coach™

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Super Customer Experience: Leaders, Are You Attitude Ready?

Leaders, do customers experience superior customer service you promise? To say yes, you must be sure that every team member is attitude ready! Here’s a checklist.