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Extreme Absolutes Are Neon Signs of Leadership Immaturity | #PeopleSkills

Extreme Absolutes: Image is sign saying Absolute Power

Are you creating an image of immaturity by communicating w/ extreme absolutes? Leadership & career tips fr The People Skills Coach™ to create a positive professional image.

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The Guts of Great Service in Tough Times

The guts of great customer service — especially in tough times — is something your org. already has and costs very little. When you do it well, the results are positively startling. Do you know what it is?