Posted in Coaching Professional, Leadership, Listening Power, People Skills, Soft Skills
How to overcome your leadership uncertainty about terminating employee w/ horrible people skills. Kate Nasser, The People Skills Coach™, Author, Leading Morale
Posted in Customer Service, Listening Power, People Skills, Soft Skills
To deliver the best customer experience be plentiful & ready in these specific ways. Insights from Kate Nasser, The People Skills Coach™
Posted in Customer Service, People Skills, Soft Skills
Resist these customer service urges that you will otherwise regret. Latest tips fr Kate Nasser, The People Skills Coach™ | Leadership Customer Experience
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Join global Twitter #PeopleSkillsChat SUN. June 23rd 10am EDT to share your ideas on reversing rudeness finding civility in society today. Host: Kate Nasser, The People Skills Coach™
Posted in Customer Service, Employee Engagement, Hot Topics and New Bits, Leadership
The ultimate customer service culture is not about employees first. It’s about unity. Leadership insights & lessons fr Kate Nasser, The People Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits
Customer Service Outburst: What brings customer service reps to lose it w/ customers? A park ranger story about Lake Nockamixon. From The People Skills Coach™.
Posted in Careers & Jobs, People Skills, People Skills Chat, Soft Skills, Tweets
Has rudeness conquered etiquette as the new norm around the globe? JOIN The People Skills Coach™ in #Peopleskills global Twitter chat Feb. 7th 10amET/3pmGMT to explore.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
What are the true rewards of courtesy in business? JOIN The People Skills Coach™ in global Twitter chat SUN. 9/14 10am EDT on the value of courtesy.