Posted in inspiration, Leadership, Leading Morale, People Skills, Soft Skills
Replace these unempathetic leadership & teamwork replies w/ these alternative responses for better morale & performance. Kate Nasser, The People Skills Coach™ & Author, Leading Morale.
Posted in Customer Service, Sales
Remove these obstacles of customer experience teams & sales associates & increase sales & loyalty. by Kate Nasser, The People Skills Coach™
Posted in People Skills, People Skills Chat, Tweets
Join Kate Nasser, The People Skills Coach™, host of weekly Twitter global #PeopleSkillsChat to explore overlooked trust breakers & how to prevent them. SUN. June 27th 10am EDT.
Posted in Customer Service, Hot Topics and New Bits, Leadership, Leading Morale, People Skills, Soft Skills
Overcome these obstacles to lead customer service morale. From customer experience maven Kate Nasser, The People Skills Coach™, author of Leading Morale | Leadership, Employee Engagement, Teamwork
Posted in Hot Topics and New Bits, Teamwork
Workplace: Do leaders and team members actively welcome new team members? Or do you passively haze them or keep your distance to see if they measure up? Kate Nasser, The People Skills Coach™, explains how welcoming new team members delivers benefits that you otherwise miss. | Leadership | Teamwork | High Performance
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills, Teamwork
Leadership: When you differentiate teams to make responsibilities clear, are you creating silos? Tips to avoid this by Kate Nasser, The People Skills Coach™