cross teamwork

Lead Customer Service Morale: Overcome These Obstacles | #LeadMorale #CustServ

Lead Customer Service Morale: Image is a dial pointing to maximum morale

Overcome these obstacles to lead customer service morale. From customer experience maven Kate Nasser, The People Skills Coach™, author of Leading Morale | Leadership, Employee Engagement, Teamwork

Why You Welcome New Team Members vs. Haze Them | #PeopleSkills

Welcome Team Members. Image is picture of Rockettes as wooden soldiers.

Workplace: Do leaders and team members actively welcome new team members? Or do you passively haze them or keep your distance to see if they measure up? Kate Nasser, The People Skills Coach™, explains how welcoming new team members delivers benefits that you otherwise miss. | Leadership | Teamwork | High Performance

Creating Silos: Do You Differentiate or Detach Your Teams? | #Leadership

Creating Silos: Image is case of colored pens and pencils.

Leadership: When you differentiate teams to make responsibilities clear, are you creating silos? Tips to avoid this by Kate Nasser, The People Skills Coach™