What creates & sustains positive team dynamics? JOIN weekly global #PeopleSkillsChat on Twitter SUN. May 5th, 10am EDT w/ host Kate Nasser, The People Skills Coach™ to discuss & share your experience & views.
What does cultural awareness do for us individually and for this world? JOIN #PeopleSkills global Twitter chat SUN. Sept. 23rd 10amET w/ host Kate Nasser, The People Skills Coach™ to explore cultural awareness.
JOIN #PeopleSkills global Twitter chat SUN. May 20, 2018 10amEDT to explore the people skills of self-promotion. Some people see self-promotion as negative & others as essential & positive. Come share your views, chat with others & learn great tips. Host: Kate Nasser, The People Skills Coach™.
JOIN Kate Nasser The People Skills Coach™ & global community in #PeopleSkills global Twitter chat 10amET/3pmGMT to explore courage to challenge gender bias.
Posted in Customer Service
You have heard them many times – customer service reps that sound scripted and robotic. Do they impress you? I doubt it. In all my customer service consulting work, I have yet to hear a single customer tell me they prefer it. How to adapt to customers is the key …