Customer experience leaders, find & remove all the “never ever” rules that rule & ruin your customers’ experience. Insights from The People-Skills Coach™.
Customer service leaders, focus on making service EASY & valuable & watch customers bond w/ your brand! 24 tips fr Kate Nasser, The People Skills Coach™.
People skills are built on foundation of interdependence not possible w/ independence alone. To achieve success, overcome myths of interdependence and embrace these essential beliefs. Insights from The People Skills Coach™.
Customer experience leaders, have you gotten so focused on big picture & profit, that you treat customers like a cattle call? Simple ways to check & fix.