customer effort

Customers Need to Trust We Will … | #CustServ National Customer Service Week

Customers Need to Trust: Image is the word trust spelled w/ building blocks.

Posted in Customer Service, Hot Topics and New Bits, People Skills, Soft Skills, Teamwork

We ask customers to do something hard — trust us. So remember customers need to trust we will do the following. By Kate Nasser, The People Skills Coach™ | Customer Service | Customer Experience | Leadership | Teamwork

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Customer Effort: Paying the Bill Should Be Easy Not Confusing #cx

Customer Effort: Image is a confusing list of numbers.

Posted in Customer Service, Hot Topics and New Bits, Sales

Business leaders and owners: Are you marring great customer service experience w/ confusing invoices that require extra customer effort? Review this …

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