Posted in Customer Service, Leadership, People Skills, Soft Skills, Teamwork
Your people skills blunders w/ others happen when your ego trips and sinks you. Real life examples from Kate Nasser, The People Skills Coach™
Customer Service
Posted in Customer Service, Leading Morale, People Skills, Soft Skills
These defensive responses to customers tell them they don’t matter! Stop saying them. Kate Nasser, The People Skills Coach™ , Author of Leading Morale. Service excellence, leadership, teamwork.
Posted in Careers & Jobs, Customer Service, Leadership, Listening Power, People Skills, Sales, Soft Skills
When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Customer Service, inspiration, Leadership, Listening Power, People Skills, Soft Skills
Leaders, Do your employees think it’s too much trouble to sustain customers? Look for these actions. Kate Nasser, The People Skills Coach™ Author, Leading Morale
Posted in Leadership, Leading Morale, People Skills, Personality Types, Soft Skills
How to turn verbal conflict / collision into opportunity collaboration & results. Kate Nasser The People Skills Coach™ Author Leading Morale.
Posted in Employee Engagement, Leadership, Leading Morale, Listening Power, People Skills
Conscious collaboration for business success requires these skills & beliefs. Kate Nasser, The People Skills Coach™ Author, Leading Morale
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Posted in Coaching Professional, Customer Service, People Skills, Sales, Soft Skills
Leaders, How well do your teams handle these keystone customer service moments? Customer experience w/ Kate Nasser, The People Skills Coach™
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Posted in Careers & Jobs, Coaching Professional, Customer Service, Leadership, Leading Morale, People Skills, Personality Types, Soft Skills, Teamwork
These seemingly small people skills errors create big trouble. Alternatives from Kate Nasser, The People Skills Coach™, Author Leading Morale.
Posted in Careers & Jobs, Customer Service, Leading Morale, People Skills, Soft Skills, Teamwork
Why endure the challenges & difficult moments/people in service teamwork & collaboration? Here’s why from Kate Nasser, The People Skills Coach™.
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Posted in Customer Service, inspiration, IT, Leadership
Customer Service Mindset: Be a key link in the chain of success. It’s service not servitude. Best in service insights fr Kate Nasser, The People Skills Coach™.
Posted in Customer Service, Leadership, Leading Morale, People Skills, Teamwork
These disrespectful behaviors ruin leadership, teamwork, customer experience! Kate Nasser, The People Skills Coach™, Author, Leading Morale
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Posted in Customer Service, People Skills, Soft Skills
For customer service excellence avoid saying these crushing customer service replies. 30 yrs of experience and insight from Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in inspiration, Leadership, Leading Morale, morale, People Skills, Soft Skills, Teamwork, video
These leadership questions revive team commitment & move you forward. 30 years of real-time experience from consultant Kate Nasser, The People Skills Coach™, Author, Leading Morale.
Posted in Employee Engagement, Leadership, Leading Morale, morale, People Skills, Soft Skills, Teamwork
For leading employee morale, share insights not criticism. More leadership how to’s from Kate Nasser, The People Skills Coach™, Author of Leading Morale.
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Posted in Customer Service, People Skills, Sales, Soft Skills
If you want future sales revenue, start w/ providing great customer service today. True illustration fr Kate Nasser The People Skills Coach™
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