Customer Service

Conscious Collaboration: Essential Business Skills & Beliefs | #PeopleSkills

Conscious collaboration: Image is sign with those two words in it.

Conscious collaboration for business success requires these skills & beliefs. Kate Nasser, The People Skills Coach™ Author, Leading Morale

Key Customer Service Moments: Leaders, How Well Do Your Teams Handle These?

Key Customer Service Moments: Image is analog clock with no hands.

Leaders, How well do your teams handle these keystone customer service moments? Customer experience w/ Kate Nasser, The People Skills Coach™

Seemingly Small People Skills Errors That Create Big Trouble | #PeopleSkills

Small People Skills Errors: Image is falling dominoes

These seemingly small people skills errors create big trouble. Alternatives from Kate Nasser, The People Skills Coach™, Author Leading Morale.

Service Teamwork Collaboration: Why Bother? | #PeopleSkills #LeadMorale

Service Teamwork Collaboration: Image is teacher helping students.

Why endure the challenges & difficult moments/people in service teamwork & collaboration? Here’s why from Kate Nasser, The People Skills Coach™.

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Customer Service Mindset: Key Link in the Chain not Life in Chains | #custserv #LeadMorale

Customer Service Mindset: Image is rope with chain connected.

Customer Service Mindset: Be a key link in the chain of success. It’s service not servitude. Best in service insights fr Kate Nasser, The People Skills Coach™.

Disrespectful Behaviors That Ruin Leadership, Teamwork & Customer Experience

Disrespectful Behaviors: Image is quote by Colleen Sheehy Orme

These disrespectful behaviors ruin leadership, teamwork, customer experience! Kate Nasser, The People Skills Coach™, Author, Leading Morale

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Top Five Crushing Customer Service Replies | #CX #CustServ #PeopleSkills

Crushing Customer Service Replies: Image is a crushed flower on a city street.

For customer service excellence avoid saying these crushing customer service replies. 30 yrs of experience and insight from Kate Nasser, The People Skills Coach™, Author of Leading Morale

These Leadership Questions Revive Team Commitment | #LeadMorale

Leadership Questions Team Commitment: Image is flower blooming among dead twigs.

These leadership questions revive team commitment & move you forward. 30 years of real-time experience from consultant Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Leading Employee Morale: Use Insights Not Criticism | #LeadMorale #Leadership

Leading Employee Morale: Image is a pearl reflecting light.

For leading employee morale, share insights not criticism. More leadership how to’s from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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Tomorrow’s Sales Revenue Starts w/ Today’s Customer Service | #CX

Tomorrow's Sales Revenue: Image is Dollar Signs Drawn Over Stick Figures of Humans

If you want future sales revenue, start w/ providing great customer service today. True illustration fr Kate Nasser The People Skills Coach™

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Highly Effective Connection & Top Performance: Eliminate Static! #PeopleSkills

Highly Effective Connection: Image is two bicyclists approaching each other.

For highly effective connection in leadership, teamwork, morale, service & sales, eliminate the static that detours you. Kate Nasser, The People Skills Coach™

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Customer Voice Speaks the True Customer Experience | #CX #Leadership

Customer Voice: Image is quote "Learn to listen sometime opportunity knocks very softly. ~ unknown author"

Listen to the customer voice if you want your business to thrive. Customer experience insights from Kate Nasser, The People Skills Coach™ | #CX #Leadership

Listening Epiphany: Discover Your Future | #PeopleSkills #LeadMorale #CustServ

Listening Epiphany: Image is fingers laced around light bulb.

When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale

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What Happened Before Awakens Your Empathy Now | #PeopleSkills #LeadMorale #CX

What Happened Before: Image is two people in the distance on a sandy beach.

If you want to awaken your empathy for others, find out what happened before in order to help them now. Kate Nasser The People Skills Coach™.

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Rediscover Respect The Hugely Underused Emotion | #LeadMorale

Rediscover Respect: Image is word respect written on concrete

Rediscover respect to unleash your true potential in leading morale, serving customers, & relationships. Kate Nasser The People Skills Coach™

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