Posted in Coaching Professional, Leadership, People Skills, Soft Skills, video
Make sure your company sexual harassment prevention efforts include this one effective overlooked step. Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Careers & Jobs, inspiration, Listening Power, People Skills, Sales, Soft Skills, video
Listening readiness: Do you hear positives & agreement or block it & keep pushing to convince others? Kate Nasser, The People Skills Coach™
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Leaders & teams, how good are you at hearing truth w/o defensiveness? Join global #PeopleSkillsChat on Twitter w/ host Kate Nasser, The People Skills Coach™.
Posted in inspiration, Leading Morale, Listening Power, People Skills, Soft Skills, Teamwork
How well do you communicate? Are these toxic ingredients ruining yours? Checklist from Kate Nasser, The People Skills Coach™ | Customer Service | Leadership
Posted in Hot Topics and New Bits, inspiration, Leadership, morale, People Skills, Soft Skills
Leaders, managers, teachers, doctors, and others: Do you minimize others when they give you negative feedback? Examples fr Kate Nasser, The People Skills Coach™. | Leadership, Management, Customer Experience
Posted in Listening Power, People Skills
Replace these defensive reactions to negative feedback in business, w/ trust building accountability. 20+ examples from The People Skills Coach™. | Leadership, Teamwork, Employee Engagement, Customer Service.
Posted in Customer Service, Hot Topics and New Bits, People Skills, Soft Skills
Defensiveness in business — especially in customer service — reduces trust and your brand. The critical fix fr Kate Nasser, The People Skills Coach™.