Posted in Customer Service, inspiration, morale, People Skills
Why must we be nice to difficult unhappy customers who treat us badly? The answer is not what you think! Simple truth from Kate Nasser The People Skills Coach™ for customer service morale.
Posted in Employee Engagement, Lead Morale Chat, Tweets
Leaders, managers, teammates, join first lead morale global Twitter chat Thurs June 28th 9pmET. Power of Morale. Host Kate Nasser, The People Skills Coach™. Hashtag: #LeadMorale
Posted in Hot Topics and New Bits, inspiration, Leadership, morale, People Skills
t takes more than listening to people to avoid being arrogant. Use these deeper people skills to prevent arrogance. Kate Nasser, The People Skills Coach™.
Posted in inspiration, People Skills, People Skills Chat, Tweets
Dignity, Equality, and the Human Spirit is People Skills global Twitter chat topic Feb. 4th 10amET. JOIN Kate Nasser, The People Skills Coach™. | Justice | Leadership | Black History Month
Posted in inspiration, People Skills, People Skills Chat, Tweets
People skills global Twitter chat takes on vital topic of human equality Jan. 15 in honor of MLK, Jr day. JOIN The People Skills Coach™ & global community 10amET/3pmGMT. Hashtag: #PeopleSkills
Posted in Hot Topics and New Bits, inspiration, People Skills
When you must interact amid disrespect, how can you respond w/ dignity? 7 key insights fr The People Skills Coach™. | Leadership | Morale | Career
Posted in Hot Topics and New Bits, People Skills, Sales, Soft Skills
Saying “I know you would do the same for me” instead of “you are welcome” is manipulative people skills, not influence. Caution fr The People Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership
Leaders, humility sustains everyone while humiliation destroys most. Lead with humility in the following 6 ways and watch the respect and success soar!
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
Leaders and managers often follow the rule praise in public, correct in private. Makes sense for individual work performance. Yet what do you do when one worker demeans teammates in a public setting like a meeting?