Gratitude: Business Complacency or High Return? #peopleskills

Gratitude: Image is the word gratitude.

Leaders, make gratitude for employees as much a priority as gratitude for customers. Modest investment w/ infinite return. Insight fr The People Skills Coach™ w/ contribution from sales coach Dave Moore.

People Skills Chat 11/24/13: Gratitude and Appreciation #peopleskills

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Join global Twitter #peopleskills chat Sunday 11/24 10am ET w/ host Kate Nasser, The People Skills Coach™ to explore role of gratitude in life and work. As we head into Thanksgiving week here in the USA, we invite people all over the world to explore gratitude like we’ve never done before!

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People Skills: Why Aren’t You? Why Not? #peopleskills

People Skills: Image is a preacher.

The questions “why aren’t you” & “why not” sound harmless yet harm professional relationships. Winning alternatives fr Kate Nasser, The People Skills Coach™. Add your suggestions to this list!

IT Customer Service Training: Logic to Empathy #CIO #ITIL

IT Customer Service Training: Image is stick figures working together.

IT Customer Service training teaches empathy to logic based teams. From this you get org. collaboration & cross teamwork between technical and non-technical teams. After 25 years of teaching IT Customer Service to programmers, operations staff and tech support reps, I share in this post some of the keys to doing it. They are very capable of developing great people skills.

People Skills Chat 9/8/13: Servant Leadership & #Peopleskills

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Join Twitter people skills chat (#Peopleskills) Sun. 9/8/13 10 am ET to explore Servant Leadership and People Skills. Host: Kate Nasser, The People Skills Coach™.

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Teamwork #Peopleskills: Keys to Initiating Not Dominating

Teamwork #Peopleskills: Image is the word SHARE

Showing initiative helps teamwork yet it can also be seen as seizing power. This difference can crush the very teamwork and collaboration you want to create! Here are some key steps from The People-Skills Coach™ to prevent this misstep .

People Skills: Replace 5 Emotionally Triggered Statements #Peopleskills

People-Skills: Image is faces - happy, sad, angry.

People Skills: What we say impacts our success as leaders & team members. Here are 5 simple changes to make w/ great positive impact fr The People-Skills Coach™.

People Skills Chat 8/25/13: Emotional Self Awareness #Peopleskills

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Join people skills chat this SUN. 8/25/13 to explore Emotional Self Awareness in leadership, teamwork, and career success. Host: The People-Skills Coach™. Co-host for this topic: Ed Hennessy (@leadershipcall on Twitter).

Leadership #Peopleskills: Leading & Inspiring Through Shame?

Leadership: Image is stick figure leader shaming employees.

Leadership: When CEO Chairman of AOL Inc. publicly shamed AOL’s Abel Lenz, he made a mistake that leaders can avoid this way. Insights from The People Skills Coach™.

People Skills Chat 8/18/13 10am ET: Curiosity & #Peopleskills

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Does a curious mind help or hurt people skills & interactions w/ others? Join #Peopleskills Twitter chat SUN. Aug 18, 2013 at 10am ET w/ host Kate Nasser, The People-Skills Coach™ and the entire community!

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Leading Change: Are You Strong Enough Not to Leave Scars? #peopleskills

Leading Change: Image is a Stone Rippling Even Trails in Sand

Leading change takes inner strength that allows you as leaders to usher in change w/o leaving scars that slow success. Insights fr The People-Skills Coach™.

Introverts and Extroverts Working Together #Peopleskills

Introverts and Extroverts: Image is Yin Yang symbol.

Who has more success introverts or extroverts? Bzz .. the answer is people who learn, adapt, & grow! So let’s close the great people skills divide & grow. Here is my latest post on The 12 Most Absurd Debates Between Introverts & Extroverts!

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People Skills Truths to Unstick Leadership & Teamwork #Peopleskills

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Leaders don’t get stuck in these people skills leadership dilemmas. Discuss these 3 truths w/ teams for employee engagement & trust. Insights from The People-Skills Coach™.

#PeopleSkills Chat 8/4/13: 21st Century Communication Choices

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Communication choices abound. What is the impact of so many communication mechanisms on people skills? Join The People-Skills Coach™ & community for #Peopleskills Twitter chat this Sunday Aug. 4, 2013 at 10am EDT!

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Teamwork People Skills: Are You Making It Hard? #Peopleskills

Teamwork People Skills: Image is Sign Post w/ Blame Words

Are you making teamwork interaction hard? Being comfortable w/ each other takes the same effort as being uncomfortable — and makes for a happier work life and far greater results! Here’s 8 ways to make it easy from The People-Skills Coach™.

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