emotional intelligence

Vulnerability Insights: JOIN Global #PeopleSkillsChat Aug. 16th 10am EDT

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Join weekly Twitter global #PeopleSkillsChat w/host Kate Nasser, The People Skills Coach™ Aug. 16th 10am EDT to share vulnerability insights on personal & professional relationships.

Quality Dialogue: JOIN Global #PeopleSkillsChat Sun. July 26th 10am EDT

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In diverse world, how can we increase quality dialogue? Join global #PeopleSkillsChat Sun. July 26th 10am EDT w/ host Kate Nasser, The People Skills Coach™, Author, Leading Morale

What Powerless Feelings Do to Customers & Employees | #Leadership

Powerless Feelings: Image is complex drawing that looks trapped.

To undo customer and employee anger & upset, find their powerless feelings & empower them. Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Customer Service Incompetence: Empathy Only For Tears | #CX #PeopleSkills

Customer Service Incompetence: Image is a tear from someone's eye.

Lack of empathy for customers is customer service incompetence. Give customers empathy long before they cry or leave. Insights fr The People Skills Coach™.

Courageous Apologies Define You Positively | #PeopleSkills #Trust

Courageous Apologies: Image is the word trust in front of crisscrossed slats

If you struggle w/ giving unconditional courageous apologies, learn how they define you & build great future. Insight fr Kate Nasser, The People Skills Coach™, Author of Leading Morale

Replace These Unempathetic Leadership & Teamwork Replies | #Empathy

Unempathetic Leadership & Teamwork Replies: Image is concrete bells chained together.

Replace these unempathetic leadership & teamwork replies w/ these alternative responses for better morale & performance. Kate Nasser, The People Skills Coach™ & Author, Leading Morale.

Professional People Skills Secret: Use Thick Skin & Warm Heart | #PeopleSkills

Professional People Skills Secret: Image is an aloe plant.

Professional people skills secret that gives you long-term long-lasting success. The inside scoop from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Living After Lockdown Over: JOIN Global #PeopleSkillsChat Sun. May 10th

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Living After Lockdown: How will we hit the ground running? JOIN #PeopleSkillsChat May 10th 10am EDT w/ host Kate Nasser, The People Skills Coach™ | COVID-19

True Impact of Incompetent Uncaring Leaders | #Leadership #PeopleSkills

Incompetent Uncaring Leaders: Image is dominoes falling down in a ripple.

The true impact of incompetent uncaring leaders is far reaching. Insights from Kate Nasser, The People Skills Coach™, Author of Leading Morale

Empathetic Leadership: JOIN Global #PeopleSkillsChat SUN. April 5th

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Join global Twitter #PeopleSkillsChat w/ host Kate Nasser, The People Skills Coach˜ to discuss the power of empathetic leadership during crises like COVID19.

Easy to Use Crises Empathy | #PeopleSkills #cctr #custserv

Crises Empathy: Image is the word crisis.

In emergencies, how good are you at showing crises empathy to those you serve? Tips and insights fr Kate Nasser The People Skills Coach™ | Customer Service, Leadership, Teamwork

Friendship Skills: JOIN Global #PeopleSkillsChat March 29th 10am EDT

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Does it take friendship skills to sustain friendships? JOIN weekly global #PeopleSkillsChat on Twitter this SUN. March 29th 10am EDT w/ host Kate Nasser, The People Skills Coach™ Author of Leading Morale.

Family Civility: JOIN Global #PeopleSkillsChat Sun. March 15th 10am EDT

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Join global #PeopleSkillsChat on Twitter SUN. March 15th 10am EDT Host Kate Nasser, The People Skills Coach™ Author of Leading Morale TOPIC: Family Civility

People Leadership: 10 Things to Do Now to Lead Better Tomorrow | #LeadMorale

People Leadership: Image says Do the Right Thing

How are your people leadership skills? Here’s a list of essential things to do right now to be better leader tomorrow. From Kate Nasser, THe People Skills Coach™.

Encouragement & Uplift: JOIN Global #PeopleSkillsChat Feb. 2nd 10am ET

Vulnerability Insights: Image is People Skills Global Chat Logo

How can we make encouragement & uplifting each other the norm in life & work. Join Global #PeopleSkillsChat on Twitter SUN. Feb 2nd 10am ET to share your insight, views, and inspiration. Guest hosting in Kate Nasser’s absence is chat moderator Tom Rhodes.

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