emotional intelligence

Virtual Work: JOIN Global #PeopleSkillsChat SUN. Oct. 25th 10am EDT

Virtual Work: Image is People Skills Global Chat Logo

Virtual work presents human interaction challenges. Join Kate Nasser The People Skills Coach™ in weekly Global #PeopleSkillsChat Sun. Oct 25th RE: Virtual Interactions.

The Excuse Meter: Yikes! Stop Before You Reach the Top | #PeopleSkills

Excuse Meter: Image is sign saying Don't make excuses make good.

Stop before you get to the top of the excuse meter to preserve trust & professional relationships! Kate Nasser, The People Skills Coach™, Author of Leading Morale.

People Skills Civility & Empathy – Power Up This Duo | #CustServ #Leadership

People Skills Civility & Empathy Duo: Image is two red flowers.

National Customer Service Week: Power up people skills civility & empathy for excellence. Kate Nasser The People Skills Coach™, Author, Leading Morale

Bullying Consequences: JOIN Global #PeopleSkillsChat Sun. Oct 4th 10am EDT

Virtual Work: Image is People Skills Global Chat Logo

Join Kate Nasser, The People Skills Coach™ in Twitter #PeopleSkillsChat Sun. Oct. 4th 10am EDT on Bullying Consequences. | Bullying Prevention Month | End Bullying

Emotionally Unintelligent Bluntness: Are You Trapped? | #PeopleSkills

Emotionally Unintelligent Bluntness: Image are two blockheads.

The truth about emotionally unintelligent bluntness & those who cling to it. Insight from Kate Nasser The People Skills Coach™ | Author of Leading Morale

Essential Decision Making Emotions: Are You Using These? | #Leadership

Decision Making Emotions: Image is brain w/ heart shape embedded in it.

Some leadership training says to eliminate all emotion from decision making. WRONG. Use these decision making emotions and trash the rest. Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Accept Value People: JOIN Global #PeopleSkillsChat SUN. Sept 20th

Virtual Work: Image is People Skills Global Chat Logo

How can we accept value people as they are vs. trying to change them? Join global #PeopleSkillsChat on Twitter Sun. Sept 20th 10am EDT w/host Kate Nasser, The People Skills Coach™.

Relationship Chores: JOIN Global #PeopleSkillsChat SUN. Sept 6th

Virtual Work: Image is People Skills Global Chat Logo

Relationship chores is our global Twitter #PeopleSkillsChat topic Sun. Sept 6th 10am EDT on Labor Day Weekend in USA w/ host @Kate Nasser, The People Skills Coach™ | Lead Morale

Dealing w/ Toxic People: Pleasures That Calm You | #PeopleSkills

In or outside of work, deal w/ toxic people by finding pleasure in frustration. Valuable tips from The People Skills Coach™ to get your calm on!

Misguided Leadership Belief: Force Struggle to Change People | #LeadMorale

Misguided Leadership Belief: Image is an onion w/ an orange peel attached in the shape of a heart.

Change misguided leadership belief of forcing struggle to change people w/ these guidelines fr Kate Nasser, The People Skills Coach™ Author Leading Morale.

Vulnerability Insights: JOIN Global #PeopleSkillsChat Aug. 16th 10am EDT

Virtual Work: Image is People Skills Global Chat Logo

Join weekly Twitter global #PeopleSkillsChat w/host Kate Nasser, The People Skills Coach™ Aug. 16th 10am EDT to share vulnerability insights on personal & professional relationships.

Quality Dialogue: JOIN Global #PeopleSkillsChat Sun. July 26th 10am EDT

Virtual Work: Image is People Skills Global Chat Logo

In diverse world, how can we increase quality dialogue? Join global #PeopleSkillsChat Sun. July 26th 10am EDT w/ host Kate Nasser, The People Skills Coach™, Author, Leading Morale

What Powerless Feelings Do to Customers & Employees | #Leadership

Powerless Feelings: Image is complex drawing that looks trapped.

To undo customer and employee anger & upset, find their powerless feelings & empower them. Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Customer Service Incompetence: Empathy Only For Tears | #CX #PeopleSkills

Customer Service Incompetence: Image is a tear from someone's eye.

Lack of empathy for customers is customer service incompetence. Give customers empathy long before they cry or leave. Insights fr The People Skills Coach™.

Courageous Apologies Define You Positively | #PeopleSkills #Trust

Courageous Apologies: Image is the word trust in front of crisscrossed slats

If you struggle w/ giving unconditional courageous apologies, learn how they define you & build great future. Insight fr Kate Nasser, The People Skills Coach™, Author of Leading Morale

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