JOIN Kate Nasser, The People Skills Coach™ & global community for #PeopleSkills Twitter chat on “Great People Skills Effects.” SUN. July 15th 10amEDT.
Say these positive people skills beliefs to yourself daily to deliver consistently great customer service. By Kate Nasser, The People Skills Coach™ | #CX #Video
JOIN Lead Morale global Twitter chat July 5th 9pmEDT to discuss high morale not fear. Host Kate Nasser, The People Skills Coach, author of Leading Morale. Hashtag: #LeadMorale || Leadership, Teamwork, Employee Engagement
Leaders, remove these leadership fears that kill morale & lead morale to great success. Kate Nasser, The People Skills Coach™, author of Leading Morale.
Leaders, do you use positive leadership or intimidation to lead? JOIN People Skills global Twitter chat w/ host Kate Nasser, The People Skills Coach™ to explore! June 24th 10amEDT Hashtag: #PeopleSkills
t takes more than listening to people to avoid being arrogant. Use these deeper people skills to prevent arrogance. Kate Nasser, The People Skills Coach™.
How does well-placed faith in others change lives & outcomes? JOIN Kate Nasser The People Skills Coach™ in #PeopleSkills global Twitter chat on Father’s Day SUN. June 17th 2018 at 10amEDT to share your insights on this impt. topic.
Leaders & managers, to lead morale well follow this leading morale behavior tip from Kate Nasser, The People Skills Coach™, address the following toxic behaviors and your org. & team performance will soar. Catch more tips in Kate’s new book Leading Morale. | Leadership, Employee Engagement | Teamwork.
Winning everything for ourselves doesn’t create what we envision for our life, career, or business. Using our ambition & positive attitudes to create a better life for everyone delivers the wow we picture. Insight from Kate Nasser, The People Skills Coach™.
Are customers frustrating you? Here’s how to avoid losing it & be happy about your restraint. Insight fr The People Skills Coach™.
Success is more about influence not authority. Develop & use these most important people skills to succeed especially when you do not have title & authority. More insights from Kate Nasser, The People Skills Coach™. | Business, Teamwork, Entrepreneurs, Collaboration, Service.
Super customer service experience is about positive feelings but leaders grouse that they can’t build a business on the randomness of feelings. Well customer feelings are NOT random. Look behind the impact of the customer’s request and you’ll find the pain and then deliver the gain — for them and for you.
Do you think of objectivity as being truly detached? Be careful says Kate Nasser, The People Skills Coach™! Being truly detached doesn’t make your insight and advice objective. It makes you out-of-touch and your advice infected w/ holes & bias. To be objective you must first see the whole truth & that means connection.
Do you think that being objective means being cold & unfeeling? It doesn’t. JOIN Kate Nasser, The People Skills Coach™ in #PeopleSkills global Twitter chat April 15th 10amEDT to explore how to be caring & objective. | Leadership | Healthcare |
Do you sidestep accountability by saying, “I didn’t mean anything by it”? Kate Nasser, The People Skills Coach™ outlines the damage & what to do instead. | Teamwork | Leadership | Relationships