JOIN weekly global People Skills Chat on Twitter Feb. 17, 10amET to explore staying positive in hot debate/disputes. Host: Kate Nasser, The People Skills Coach™.
Confidence makes many feel secure, safe, and grounded. Yet learning requires an awareness of what we don’t know. With it comes a confidence hiccup. Some can handle that and embrace learning. Others are terrified by it and shun learning. When are we too confident to learn? Read more …
Your thoughts when you are with customers transmit like a satellite to them and to your daily happiness. Start your day with these 5 emotionally intelligent thoughts to deliver the best customer service and keep yourself happy.