Posted in Customer Service
Lack of empathy for customers is customer service incompetence. Give customers empathy long before they cry or leave. Insights fr The People Skills Coach™.
empathy
Posted in inspiration, Leadership, Leading Morale, People Skills, Soft Skills
Replace these unempathetic leadership & teamwork replies w/ these alternative responses for better morale & performance. Kate Nasser, The People Skills Coach™ & Author, Leading Morale.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Join Twitter weekly global #PeopleSkillsChat Sun. May 17 at 10am ET w/ host Kate Nasser, The People Skills Coach™ to explore respect connection & re-connection after disputes.
Posted in Employee Engagement, Leadership, Leading Morale, People Skills, Sales, Soft Skills, video
Professional people skills secret that gives you long-term long-lasting success. The inside scoop from Kate Nasser, The People Skills Coach™, Author of Leading Morale.
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Tweets
Join global Twitter #PeopleSkillsChat Sun. APril 26th at 10am EDT w/ host Kate Nasser, The People Skills Coach™ to explore developing and sustaining deeper human love – storge, philia, eros, agape.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
How has social media helped deal w/ this crisis impact? Join global #PeopleSkillsChat on Twitter April 19th at 10am EDT w/ host Kate Nasser, The People Skills Coach™
Posted in inspiration, Leading Morale, People Skills, People Skills Chat, Soft Skills, Teamwork, Tweets
In prolonged difficulty & stress, how can we energize resilience to get through it together? Join global #PeopleSkillsChat April 12th at 10am EDT. Host Kate Nasser, The People Skills Coach™
Posted in Coaching Professional, Leadership, Leading Morale, morale, People Skills, Soft Skills
The true impact of incompetent uncaring leaders is far reaching. Insights from Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Leadership, Leading Morale, People Skills, People Skills Chat, Tweets
Join global Twitter #PeopleSkillsChat w/ host Kate Nasser, The People Skills Coach˜ to discuss the power of empathetic leadership during crises like COVID19.
Posted in Customer Service, Leadership, Leading Morale, People Skills, Teamwork
In emergencies, how good are you at showing crises empathy to those you serve? Tips and insights fr Kate Nasser The People Skills Coach™ | Customer Service, Leadership, Teamwork
Posted in inspiration, Leadership, Leading Morale, People Skills, People Skills Chat, Soft Skills, Teamwork, Tweets
Join global Twitter #PeopleSkillsChat to explore & share your wisdom on workplace empathy SUN. Feb 23rd 10am ET. Host Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Hot Topics and New Bits, inspiration, Leadership, Leading Morale, People Skills, Soft Skills, Teamwork
Most people say they seek freedom yet their actions show they want dominance. Workplace teamwork trouble follows! Insights from Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Listening Power, People Skills, People Skills Chat, Soft Skills, Tweets
Join Twitter global #PeopleSkillsChat SUN Jan 5, 2020 at 10am ET for kickoff of the 8th year of chat w/ host Kate Nasser, The People Skills Coach™ TOPIC: Human Value of Being Seen & Heard
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Posted in Hot Topics and New Bits, inspiration, People Skills, Soft Skills
Here is simplest foolproof way to prepare a heartfelt apology. It’s 1, 2, 3 & 3 is the only one you need. Expertise fr Kate Nasser The People Skills Coach™
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Leaders & teams, how good are you at hearing truth w/o defensiveness? Join global #PeopleSkillsChat on Twitter w/ host Kate Nasser, The People Skills Coach™.
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