JOIN People Skills global Twitter chat SUN. Sept. 10th 10amEDT to explore/learn empowerment vs. delegation. Host: Kate Nasser, The People Skills Coach™ | Leadership | Management
Does empowerment precede knowledge or knowledge precede empowerment? That’s what the CEO asked me? This confusion is most prevalent with new front line leaders. Many companies promote team members into front line leadership positions without training or coaching. They leave them to learn it the hard way — and call it empowerment. The confusion, the results, and the alternatives.
Nimble companies win business. Lumbering, slow companies lose. Agile companies empower employees to make quick decisions that meet customer’s high expectations and changing business conditions. What happens when an empowered employee resists change and stops the new revenue stream?