Posted in Customer Service, Hot Topics and New Bits, Leadership
Does your business leadership produce an entire company of customer advocates? If not, your customers experience these horrible moments and likely leave.
Posted in Customer Service, Hot Topics and New Bits, Leadership
Does your business leadership produce an entire company of customer advocates? If not, your customers experience these horrible moments and likely leave.
Posted in Customer Service, Hot Topics and New Bits, People Skills, Sales
Entrepreneurs people skills: These 6 needless mistakes cost you customers. Instead, use these no cost customer experience tips from The People Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits, Sales
Here’s a current story of old time sales manipulation that backfired but good. 5 quick positive lessons to ensure your business wins big w/ customers. Travel the road of transparency and create lasting memories of trust that build your brand!
Posted in Hot Topics and New Bits, Leadership
There are many employees who want the security of a paycheck yet ache to contribute and learn more. Engage these 6 entrepreneurial traits in employees for innovative and transformational results in business.
Posted in Customer Service, Hot Topics and New Bits, People Skills, Sales
Every website has a people-skills message and personality. What’s yours? Does it selfishly try to squeeze & capture customers or does it deliver value to engage and build loyalty?
Posted in Customer Service, Hot Topics and New Bits, People Skills
How can creative person turn artistry into profit? Graphic designer and entrepreneur Kimb Tiboni has written Illogical Success to tell you how. Book review.