Posted in Careers & Jobs, inspiration, Leading Morale, morale, People Skills, Teamwork
For happiness & success, develop empathy not envy. Empathy opens you to success, envy closes you down. Insights fr Kate Nasser, The People Skills Coach™
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Teamwork, Tweets
Join weekly global Twitter #PeopleSkillsChat SUN. Aug. 11th at 10am EDT w/ host Kate Nasser The People Skills Coach™ TOPIC: Forget Envy, Try Empathy! | Leadership Teamwork Success
Posted in Customer Service, Hot Topics and New Bits, IT
Customer service and tech support leaders often ask me how to respond to team members who ask: “Why must we treat customers better than they treat us?” You might think this is a cry for fair and equal treatment. Some of it is. The rest is envy. Build fulfillment with these approaches to squelch this debilitating feeling.