Etiquette is far more than manners at work & in business. JOIN global #PeopleSkillsChat for Etiquette Revisited – SUN. Oct. 20th 10am EDT. Host Kate Nasser, The People Skills Coach™
ONE word or phrase can mar career relationships & destroy your professional people-skills image. Leaders, team members, new grads — online or in person — replace this phrase with better alternatives!
Are good manners still valuable in this digital world, in life & in business? Join Kate Nasser, The People Skills Coach™ in #PeopleSkills global Twitter chat Sun. July 22nd 10amET to share your views.
National Customer Service Week Leadership: 3 one min. videos from Kate Nasser The People Skills Coach™ to inspire & create positive customer service results!
Even w/ so much online, face to face & phone etiquette matters & builds relationships. JOIN The People Skills Coach™ – #PeopleSkills global Twitter chat to discuss.
Has rudeness conquered etiquette as the new norm around the globe? JOIN The People Skills Coach™ in #Peopleskills global Twitter chat Feb. 7th 10amET/3pmGMT to explore.
When networking, social media etiquette connects us. Beware this impolite move that separates & pushes people apart. Tips fr The People Skills Coach™.
What are the true rewards of courtesy in business? JOIN The People Skills Coach™ in global Twitter chat SUN. 9/14 10am EDT on the value of courtesy.
Saying “I know you would do the same for me” instead of “you are welcome” is manipulative people skills, not influence. Caution fr The People Skills Coach™.
Join People Skills Twitter Chat SUN March 10th at 10am EDT/3pm GMT. Explore topic of people skills in social media. Discuss online communication & manners. Have fun and ban one online behavior that really irks you! All are welcome. 10am Eastern DAYLIGHT Time/ 3pm GMT.
A 2012 American Express customer service barometer shows how important civility is to modern day customer experience. If you doubt it like some, you may be betting against the success of your business. 3 key points to consider …
Job candidates for customer service & care that use the phrase my pleasure & no problem can shine. If you understand what these phrases really mean, you will not mistake it for selfishness. Hire this natural talent for super customer experience & self-sustaining morale!
Honesty is delivered with respect that gives it far more power than bluntness. Consider these benefits before choosing how to communicate effectively in any situation.
We all make mistakes. They don’t have to define or trap you. Here are 5 steps to ensure that your people-skills mistakes in person or online won’t limit your professional image or personal potential.