Rethink Etiquette: Make Everyone’s Life Easier | #PeopleSkills #Inclusion #DEI

Rethink Etiquette: Image is Emily Post quote about manners and etiquette.

Rethink etiquette. It’s not old-fashioned. It makes everyone’s life easier! by Kate Nasser, The People Skills Coach™, Author, Leading Morale

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Etiquette Revisited: JOIN Global #PeopleSkillsChat SUN. Oct. 20th 10am ET

Listening Again: Image is People Skills Chat Logo.

Etiquette is far more than manners at work & in business. JOIN global #PeopleSkillsChat for Etiquette Revisited – SUN. Oct. 20th 10am EDT. Host Kate Nasser, The People Skills Coach™

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People Skills: Replace The Deadly Don’t You Think | #PeopleSkills

Experience Dull Empathy: Image is T-shirt saying You're Stupid.

ONE word or phrase can mar career relationships & destroy your professional people-skills image. Leaders, team members, new grads — online or in person — replace this phrase with better alternatives!

Good Manners: JOIN People Skills Global Chat July 22nd | #PeopleSkills

Listening Again: Image is People Skills Chat Logo.

Are good manners still valuable in this digital world, in life & in business? Join Kate Nasser, The People Skills Coach™ in #PeopleSkills global Twitter chat Sun. July 22nd 10amET to share your views.

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Positive Customer Service Results from Everyday People Skills | #custserv

Positive Customer Service Results: Image is the word CARE.

National Customer Service Week Leadership: 3 one min. videos from Kate Nasser The People Skills Coach™ to inspire & create positive customer service results!

Face to Face & Phone Etiquette: JOIN #PeopleSkills Chat April 10th

Putting People Down: Image is people skills logo.

Even w/ so much online, face to face & phone etiquette matters & builds relationships. JOIN The People Skills Coach™ – #PeopleSkills global Twitter chat to discuss.

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Rudeness & Etiquette: JOIN #Peopleskills Chat Feb. 7th 10amET

Putting People Down: Image is people skills logo.

Has rudeness conquered etiquette as the new norm around the globe? JOIN The People Skills Coach™ in #Peopleskills global Twitter chat Feb. 7th 10amET/3pmGMT to explore.

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Social Media Etiquette Revisited: The Impolite Polite Reminder #peopleskills

Social media etiquette: Image is car w/license plate that says "hurry up".

When networking, social media etiquette connects us. Beware this impolite move that separates & pushes people apart. Tips fr The People Skills Coach™.

The Rewards of Courtesy: JOIN #Peopleskills Chat SUN. Sept. 14th

Putting People Down: Image is people skills logo.

What are the true rewards of courtesy in business? JOIN The People Skills Coach™ in global Twitter chat SUN. 9/14 10am EDT on the value of courtesy.

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Manipulative People Skills: I Know You’d Do the Same for Me #PeopleSkills

Manipulative People Skills: Image is Twisted Balloon in Shape of Poodle

Saying “I know you would do the same for me” instead of “you are welcome” is manipulative people skills, not influence. Caution fr The People Skills Coach™.

People Skills Twitter Chat Sunday: Social Media #Peopleskills

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Join People Skills Twitter Chat SUN March 10th at 10am EDT/3pm GMT. Explore topic of people skills in social media. Discuss online communication & manners. Have fun and ban one online behavior that really irks you! All are welcome. 10am Eastern DAYLIGHT Time/ 3pm GMT.

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Customer Experience: Are You Betting Against Civility?

Teamwork People Skills: Image is the word welcome!

A 2012 American Express customer service barometer shows how important civility is to modern day customer experience. If you doubt it like some, you may be betting against the success of your business. 3 key points to consider …

Hiring My Pleasure Employees for Super Customer Experience

Job candidates for customer service & care that use the phrase my pleasure & no problem can shine. If you understand what these phrases really mean, you will not mistake it for selfishness. Hire this natural talent for super customer experience & self-sustaining morale!

Leadership & Teamwork: Honesty Hurts but Blunt Burns Forever

Honesty is delivered with respect that gives it far more power than bluntness. Consider these benefits before choosing how to communicate effectively in any situation.

People Skills Mistakes Won’t Define You If …

We all make mistakes. They don’t have to define or trap you. Here are 5 steps to ensure that your people-skills mistakes in person or online won’t limit your professional image or personal potential.