Replace these toxic leadership behaviors that repel talented employees. What other behaviors do you think leaders should eliminate? Checklist from The People Skills Coach™.
Give RISE to your career: Plug into 4 career people skills traits. Insight fr The People Skills Coach™ for leadership, teamwork, and career development.
Improve your presentations to executives by knowing the 6 key reasons they get impatient and annoyed w/ you. Tips fr The People Skills Coach™.
Leadership: When CEO Chairman of AOL Inc. publicly shamed AOL’s Abel Lenz, he made a mistake that leaders can avoid this way. Insights from The People Skills Coach™.
A recent expose on CBS Sunday Morning highlighted the derogatory names that companies use about their customers. As I watched with sadness and wonderment, I began to write this post about THE threat to superior customer experience. I welcome your insights as well as shout outs about companies that do deliver!
One constant in business success is to find a harmonic balance between your company interests and the customers interests and needs. Here are the 5 most telling moments to build this harmony in the new customer experience economy.
Guest blogger and executive intercultural coach, Anne Egros, discusses the magic power of color for success. Whether you are interviewing for a job, creating a brand marketing campaign, or interacting with business colleagues around the globe, you can benefit from knowing the intercultural meanings of color.
Businesses always seek ways to ignite customer passion in their products and services. Here are 12 ways to light the fire in today’s market.