Posted in Hiring Talent, Leadership, People Skills
Replace these toxic leadership behaviors that repel talented employees. What other behaviors do you think leaders should eliminate? Checklist from The People Skills Coach™.
executives
Posted in Careers & Jobs, Coaching Professional, Hiring Talent, Hot Topics and New Bits, People Skills, Soft Skills
Give RISE to your career: Plug into 4 career people skills traits. Insight fr The People Skills Coach™ for leadership, teamwork, and career development.
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
Improve your presentations to executives by knowing the 6 key reasons they get impatient and annoyed w/ you. Tips fr The People Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership
Leadership: When CEO Chairman of AOL Inc. publicly shamed AOL’s Abel Lenz, he made a mistake that leaders can avoid this way. Insights from The People Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits, Leadership
A recent expose on CBS Sunday Morning highlighted the derogatory names that companies use about their customers. As I watched with sadness and wonderment, I began to write this post about THE threat to superior customer experience. I welcome your insights as well as shout outs about companies that do deliver!
Posted in Customer Service, Hot Topics and New Bits
One constant in business success is to find a harmonic balance between your company interests and the customers interests and needs. Here are the 5 most telling moments to build this harmony in the new customer experience economy.
Posted in Careers & Jobs, Hot Topics and New Bits, intercultural, Leadership, People Skills
Guest blogger and executive intercultural coach, Anne Egros, discusses the magic power of color for success. Whether you are interviewing for a job, creating a brand marketing campaign, or interacting with business colleagues around the globe, you can benefit from knowing the intercultural meanings of color.
Posted in Customer Service, Hot Topics and New Bits, Sales
Businesses always seek ways to ignite customer passion in their products and services. Here are 12 ways to light the fire in today’s market.
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
C-Suite executives often go on to consult, teach, or lead non-profit orgs. Success after the corporate C-Suite requires this shift and these skills …