Do you want to make customers smile? If you mean more than entertain them, here are guaranteed steps to wow ’em. Kate Nasser The People Skills Coach™ #CX #CustomerService #CustServ #Sales
Before you take the job, explore morale! Insights from personal & professional experience of Kate Nasser, The People Skills Coach™ Author of Leading Morale. | Career & Job Search Tips.
Manage expectations with these people skills. It improves leadership, teamwork, sales, & customer service experience. Kate Nasser, The People Skills Coach™.
When you are good at unearthing & managing expectations, your success soars. JOIN The People Skills Coach™ in #Peopleskills global Twitter chat Dec. 13th, 2015, 10amET to explore this.
Key ways to respond to disrespect and be treated respectfully. Simple effective responses fr The People Skills Coach™. | Teamwork Career
Leaders did you ever want to tell employees to grow up? What were they doing that brought you to that point? If you want to see employee maturity, mentor them in these 9 ways. From The People Skills Coach™.
How do expectations & assumptions impact interactions? JOIN The People Skills Coach™ in #peopleskills global Twitter chat to discuss it April 12th 10am EDT.
How can you manage your boss w/o being a manipulator? Explore w/us in #Peopleskills global Twitter chat. Host: Kate Nasser, The People Skills Coach™.
Sincere connections for meaningful relationships. Tough or easy to find? Join #peopleskills Twitter chat w/ The People Skills Coach™ to uncover the answer!
Leaders and managers, are you frustrated having to spend time & money addressing issues with employees that you see as common sense? Relieve your frustration with this outside view and practical steps fr The People-Skills Coach™.
One bold question can engage employees without creating the dreaded ‘entitled’ workforce that suffers from “me – itis”. Here’s the question. What do you think the answers will be?
Leaders, if you want employee engagement — inspire AND expect it. Here are 5 steps to engaging employees with traps to avoid. I use these principles so often when leaders ask me to re-ignite employee passion and engagement and with great success for 20 years. Add your success to the list!