expectation

Firing Employees: JOIN Global #PeopleSkillsChat SUN. Sept. 8th 10am EDT

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JOIN us in global #PeopleSkillsChat SUN. Sept 8th 10am EDT on Twiter to explore tough subject of firing employees. Host Kate Nasser, The People Skills Coach™. My co-host this week is @Kalsekhar.

Make Customers Smile w/ These Guaranteed Steps | #CX #CustServ

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Do you want to make customers smile? If you mean more than entertain them, here are guaranteed steps to wow ’em. Kate Nasser The People Skills Coach™ #CX #CustomerService #CustServ #Sales

Explore Morale Before You Take the Job! #PeopleSkills #Jobsearch

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Before you take the job, explore morale! Insights from personal & professional experience of Kate Nasser, The People Skills Coach™ Author of Leading Morale. | Career & Job Search Tips.

Manage Expectations w/ These People Skills | #PeopleSkills #Leadership

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Manage expectations with these people skills. It improves leadership, teamwork, sales, & customer service experience. Kate Nasser, The People Skills Coach™.

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Managing Expectations: JOIN #Peopleskills Chat Dec. 13th

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When you are good at unearthing & managing expectations, your success soars. JOIN The People Skills Coach™ in #Peopleskills global Twitter chat Dec. 13th, 2015, 10amET to explore this.

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Be Treated Respectfully: How to Set Limits w/ Pushy People #peopleskills

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Key ways to respond to disrespect and be treated respectfully. Simple effective responses fr The People Skills Coach™. | Teamwork Career

Leaders: Nine Chances to Cultivate Employee Maturity | #leadership

Cultivate Employee Maturity

Leaders did you ever want to tell employees to grow up? What were they doing that brought you to that point? If you want to see employee maturity, mentor them in these 9 ways. From The People Skills Coach™.

Expectations & Assumptions: Join #Peopleskills Chat April 12th

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How do expectations & assumptions impact interactions? JOIN The People Skills Coach™ in #peopleskills global Twitter chat to discuss it April 12th 10am EDT.

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Manage Your Boss: Share Tips in #Peopleskills Chat Aug. 24 10am ET

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How can you manage your boss w/o being a manipulator? Explore w/us in #Peopleskills global Twitter chat. Host: Kate Nasser, The People Skills Coach™.

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Sincere Connections: People Skills Chat Feb. 16th #Peopleskills

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Sincere connections for meaningful relationships. Tough or easy to find? Join #peopleskills Twitter chat w/ The People Skills Coach™ to uncover the answer!

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Leaders, Common Sense Doesn’t Actually Exist

Leaders and managers, are you frustrated having to spend time & money addressing issues with employees that you see as common sense? Relieve your frustration with this outside view and practical steps fr The People-Skills Coach™.

A Bold Question for Employee Engagement

One bold question can engage employees without creating the dreaded ‘entitled’ workforce that suffers from “me – itis”. Here’s the question. What do you think the answers will be?

Employee Engagement: Great Leaders Inspire & Expect It

Leaders, if you want employee engagement — inspire AND expect it. Here are 5 steps to engaging employees with traps to avoid. I use these principles so often when leaders ask me to re-ignite employee passion and engagement and with great success for 20 years. Add your success to the list!