15 people skills truths from The People Skills Coach™ for positive interactions about success in business. Especially helpful for technical professionals, doctors, scientists & non-intuitive types.
Getting mentored by *all the experience around you is priceless. Here are ingenious questions to ask. Kate Nasser, The People Skills Coach™, Author Leading Morale.
These disrespectful behaviors ruin leadership, teamwork, customer experience! Kate Nasser, The People Skills Coach™, Author, Leading Morale
Impersonal medical care undermines patient trust & follow-up. Real life examples fr Kate Nasser, The People Skills Coach™ Healthcare Medicine
Job interview people skills tips abound yet here are two essential never-fail tips from Kate Nasser The People Skills Coach™ — tips you’ve not read before.
What makes handling significant changes tough & how can we all do it better together? JOIN Twitter global #PeopleSkillsChat Sun. June 28th 10am EDT w/ host Kate Nasser, The People Skills Coach™
CIOS, IT Directors, Managers – If your customers still say you lack customer focus, use these 12 insights to reshape your information technology culture and deliver the ultimate IT customer service.
Presuming Fear: Presuming others are afraid patronizes them & show your weakness. Leadership & teamwork insights from Kate Nasser, The People Skills Coach™.
Leadership: For exceptional empowerment & results, let empowered employees know it’s OK to collaborate w/ leaders! Kate Nasser, The People Skills Coach™.
Rapport is the artery to the heart of trust on the road to super customer experience. 6 key steps to improve rapport and a validation of what’s in it for you and your brand. Inspiration for all from leadership through the front line CSRs.
Outstanding leadership, teamwork, and customer service require listening excellence. How does your attitude affect it? Insight fr The People Skills Coach™.
Answering questions clearly helps create an outstanding patient experience. Have you taught everyone how to do this? Tips fr The People Skills Coach™.
Customer Experience Leaders & Chief Customer Officers & Marketing Executives: These 3 common mistakes make customers want to leave. In design, service, & delivery — fix these & build loyalty.
With so many millennials wanting to be mentored, People Skills global Twitter chat Sept. 13th 10am EDT will explore mindful mentoring. Host: The People Skills Coach™.
Empathy is so important for business relationships and often missing. Does knowledge & experience dull empathy? Insights fr , The People Skills Coach™.