JOIN global #PeopleSkillsChat on Twitter SUN. Jan 31st 10am EST to explore accepting failure graciously. Host Kate Nasser, The People Skills Coach™, Author, Leading Morale
Teamwork Collaboration: Leaders, are you killing it w/ your competitive mindset and beliefs? Checklist from The People Skills Coach™ to remove this threat.
The future of customer service and super customer experience lies in seamless collaboration within a company. C-suite executives are starting to see this. Customer service managers — are you ready?
Leaders, are your direct reports breeding success or are they a wart on the arm of progress? Here are 5 warts to look for and cure for business success.
Leaders tout innovation key to success in this decade. That has to include innovation at the front line of customer service and technical support. Are your front line team empowered to innovate and adapt to diverse customers’ needs? Read how …