Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
Leaders, turn these 8 common people skills mistakes into brilliance in leadership, employee engagement, & customer experience. by Kate Nasser The People Skills Coach™.
Flexibility
Posted in Customer Service, inspiration, People Skills, Soft Skills
Persistent causes of horrible customer experience & patient experience & how to address them. Kate Nasser, The People Skills Coach™ | CX
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Posted in Hot Topics and New Bits, inspiration, People Skills, Soft Skills
Labeling people is a bad habit. Here’s why people do it & how to stop. More great people skills learning for leadership, teamwork, and customer service with Kate Nasser, The People Skills Coach™.
Posted in Hot Topics and New Bits, Leadership, People Skills, Personality Types, Teamwork
Differing views can fuel success; workplace personality conflicts stifle it. How well are your teams doing? Leadership people skills checklist from The People Skills Coach™.
Posted in Hot Topics and New Bits, People Skills, People Skills Chat, Tweets
JOIN #Peopleskills global Twitter chat w/ The People Skills Coach™ to explore how people skills impact change. March 8th 10am EDT.
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Posted in Careers & Jobs, Employee Engagement, Hot Topics and New Bits, People Skills, Soft Skills, Teamwork
Millennials success: Focus more on being included instead of just recognized! Career tips for GEN Y from The People Skills Coach™.
Posted in People Skills, People Skills Chat, Thriving in Change, Tweets
Flexibility in life can open us to many new worlds. Is it easy/difficult, scary/exciting? Explore in global Twitter people skills chat (#Peopleskills).
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Posted in Hot Topics and New Bits, People Skills, People Skills Chat, Soft Skills, Teamwork, Tweets
Work relationships require self restraint. How is your emotional intelligence impulse control? Explore in #Peopleskills Twitter chat Sunday April 6, 10am EDT w/ The People Skills Coach™.
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Posted in Careers & Jobs, Hot Topics and New Bits, People Skills, Soft Skills, Thriving in Change
How open are you to change? Do you adapt easily in the workplace? Flexibility, (change ability), is one key trait employers seek. Here are 7 people skills career tips to show your adaptability & value to any workplace team and business. Be the one hired, retained, and promoted!
Posted in Customer Service, Hot Topics and New Bits, Leadership
Customer service teamwork: Leaders, how do you handle the rigid team members who are sticklers for procedure yet care a great deal for the customers? Here’s the easy answer from The People-Skills Coach™.
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Posted in Customer Service, Hot Topics and New Bits, inspiration
Delivering super customer service experience starts w/ beliefs of the most human expectations. Here are 5 essentials fr Kate Nasser, The People-Skills Coach™. What would you and your teams add to this list?
Posted in Hot Topics and New Bits, People Skills
How well do you handle interacting with introverts and extraverts? Take this quick and simple 2 question quiz fr The People Skills Coach™!
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, Teamwork
Leaders, don’t sacrifice individual talents to achieve team member flexibility & generous restraint. Inspire these I’s in team for unparalleled success.
Posted in Customer Service, Hot Topics and New Bits
One constant in business success is to find a harmonic balance between your company interests and the customers interests and needs. Here are the 5 most telling moments to build this harmony in the new customer experience economy.
Posted in Customer Service, Hot Topics and New Bits
Experts are saying this is the customer experience economy. Whoever masters it, will outperform their competitors and capture the customers’ business. Flexibility is one component. Are you ready? Read more …