Vigilant Leadership Disables the Snooze Alarm

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Vigilant leadership not micro management prevents crises through awareness. See warning signs early & engage employees w/ tips fr The People Skills Coach™.

Vigilance and Optimism: Explore in #Peopleskills Chat Feb. 1st

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JOIN #Peopleskills global Twitter chat to explore how vigilance and optimism affect teamwork and interactions. Host: Kate Nasser, The People Skills Coach™.

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Proactive #Leadership: Is Problem Prevention Unpopular?

Proactive Leadership: Image is flip chart paper w/ words Problem Prevention

Why do leaders commit resources to solving problems yet less for preventing them. Here are several reasons & how to use more proactive leadership.

Leadership Intuition: Develop Yours! #leadership #PeopleSkills

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One of the most important skills to develop is leadership intuition. The benefits to employee engagement are great. From The People Skills Coach™.

Leaders, Are You Engaging Employees Foresight?

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Leaders, are you engaging employees foresight — ALL those talented eyes — on strengths, weaknesses, opportunities and threats (SWOT). This is a competitive advantage! Or are you unknowingly trapping them in the present? Simple way to tell!

Super Customer Experience: Give a Hoot to Give a WOW

To give a WOW customer experience, you must care enough to think outside your own company perspective. A recent experience with Cablevision illustrates the risk of tunnel vision and how to fix it.