Posted in Careers & Jobs, inspiration, Leadership, People Skills, Teamwork
To have more fortitude & resilience for career ups & downs, use foresight and forethought! by Kate Nasser, The People Skills Coach™, Author Leading Morale.
Foresight
Posted in Employee Engagement, Leadership, Personality Types
Vigilant leadership not micro management prevents crises through awareness. See warning signs early & engage employees w/ tips fr The People Skills Coach™.
Posted in Hot Topics and New Bits, inspiration, People Skills, People Skills Chat, Soft Skills, Teamwork, Tweets
JOIN #Peopleskills global Twitter chat to explore how vigilance and optimism affect teamwork and interactions. Host: Kate Nasser, The People Skills Coach™.
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Posted in Hot Topics and New Bits, Leadership, Thriving in Change
Why do leaders commit resources to solving problems yet less for preventing them. Here are several reasons & how to use more proactive leadership.
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership, People Skills, Soft Skills
One of the most important skills to develop is leadership intuition. The benefits to employee engagement are great. From The People Skills Coach™.
Posted in Employee Engagement, inspiration, Leadership, People Skills
Leaders, are you engaging employees foresight — ALL those talented eyes — on strengths, weaknesses, opportunities and threats (SWOT). This is a competitive advantage! Or are you unknowingly trapping them in the present? Simple way to tell!
Posted in Customer Service, Hot Topics and New Bits, IT
To give a WOW customer experience, you must care enough to think outside your own company perspective. A recent experience with Cablevision illustrates the risk of tunnel vision and how to fix it.