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Disrespect People: When Are We Most Likely To? #PeopleSkills #Leadership

Disrespect People: Image is the word disrespect typed on a manual typewriter.

When are you most likely disrespect people? Disrespect ruins leadership, teamwork, morale. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale

Stay Positive w/ These Positive People Skills Beliefs | #CustServ #CX

Positive People Skills Beliefs: Image is gold and red stars on green hatched background.

Say these positive people skills beliefs to yourself daily to deliver consistently great customer service. By Kate Nasser, The People Skills Coach™ | #CX #Video

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Customers Frustrating You? How to Feel Content in Restraint | #custserv

Are Customers Frustrating You? Image is Speak No Evil Hand Over Mouth

Are customers frustrating you? Here’s how to avoid losing it & be happy about your restraint. Insight fr The People Skills Coach™.

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Dealing w/ Toxic People: Pleasures That Calm #peopleskills

In or outside of work, deal w/ toxic people by finding pleasure in frustration. Valuable tips from The People Skills Coach™ to get your calm on!

Conversations Conquer Meeting Frustration

People don’t categorically dread conversations the way they dread meetings. Use this simple conversational technique to make your next meeting effective, memorable, and less frustrating!

Professional People Skills or The Sting of the Sneer?

Do your professional workplace people skills and emotional intelligence equip you to interact and even disagree without showing disdain? Here are 3 steps to keep you from inflicting the sting of the sneer face to face, on the phone, and online.