Posted in inspiration, Leadership, Leading Morale, morale, People Skills, Soft Skills, Teamwork, video
These leadership questions revive team commitment & move you forward. 30 years of real-time experience from consultant Kate Nasser, The People Skills Coach™, Author, Leading Morale.
Posted in Careers & Jobs, Hot Topics and New Bits, inspiration, morale, People Skills, Soft Skills
Unplanned interactions & spontaneous conversations open your future in these unforeseen ways, List from Kate Nasser, The People Skills Coach™ | Leadership, Teamwork, Career, Leading Morale, Customer Service, Sales
Posted in Careers & Jobs, Customer Service, Leadership, Listening Power, People Skills, Sales, Soft Skills
When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Careers & Jobs, Employee Engagement, inspiration, Leadership, Leading Morale, People Skills, Soft Skills
How to stay inspired & work amid cynical leadership — if you must. by Kate Nasser, The People Skills Coach™, Author, Leading Morale
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Thriving in Change, Tweets
JOIN Kate Nasser, The People Skills Coach™ in Twitter Global #PeopleSkillsChat to explore replacing pessimism w/ possibilities. Sunday Feb. 21st at 10am EST.
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Tweets
There is much value in intersecting / connecting generations. JOIN Twitter global #PeopleSkillsChat this SUN. Nov 10th w/ host Kate Nasser, The People Skills Coach™ to explore.
Posted in Customer Service, Employee Engagement, inspiration
CSRs and TSRs get tunnel vision in stress or the daily grind. Yet our future is behind every customer. Our vision must see it. Here is a 9 point call to greatness for leaders to inspire the best customer service. Posters and cards of this will be available in a few weeks.
Posted in Hot Topics and New Bits, Leadership
There are many employees who want the security of a paycheck yet ache to contribute and learn more. Engage these 6 entrepreneurial traits in employees for innovative and transformational results in business.
Posted in Hot Topics and New Bits, Leadership, People Skills
Emotional intelligence and people-skills are as important as vision, intellect, data, and drive in reaching the desired goals. If we leaders want to lead forward we must use forward focused words. Leading people with criticism of the past changes future interactions and results — for the worst. Here’s a better way!
Posted in Customer Service, Hot Topics and New Bits, Sales
Businesses always seek ways to ignite customer passion in their products and services. Here are 12 ways to light the fire in today’s market.
Posted in Hot Topics and New Bits, inspiration, People Skills, Soft Skills
If I only knew then what I know now — a universal lament for most people. Here’s a post to share success and happiness tips gathered from diverse lessons learned in life and work. Please share your tip in the comments section.