5 ways unplanned interactions & sponataneous conversations open your future in ways you can’t alone. Inspiration fr Kate Nasser, The People Skills Coach™. | Leadership, Teamwork, Career, Leading Morale, Customer Service, Sales
CSRs and TSRs get tunnel vision in stress or the daily grind. Yet our future is behind every customer. Our vision must see it. Here is a 9 point call to greatness for leaders to inspire the best customer service. Posters and cards of this will be available in a few weeks.
There are many employees who want the security of a paycheck yet ache to contribute and learn more. Engage these 6 entrepreneurial traits in employees for innovative and transformational results in business.
Emotional intelligence and people-skills are as important as vision, intellect, data, and drive in reaching the desired goals. If we leaders want to lead forward we must use forward focused words. Leading people with criticism of the past changes future interactions and results — for the worst. Here’s a better way!
Businesses always seek ways to ignite customer passion in their products and services. Here are 12 ways to light the fire in today’s market.
If I only knew then what I know now — a universal lament for most people. Here’s a post to share success and happiness tips gathered from diverse lessons learned in life and work. Please share your tip in the comments section.